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> 11 street company having problem

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Min Hyo
post Oct 17 2018, 11:58 PM

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damn i just bought led tv from them through boost wallet. should i request cancel now?
Min Hyo
post Oct 18 2018, 12:53 PM

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QUOTE(yed @ Oct 18 2018, 12:48 PM)
I’m monitoring my 2 orders. One seems moving but the other one have yet make progress.
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me too. already 2 days , no progress. i pay using boost wallet. how will i get my refund back if seller not intend to deliver ?
Min Hyo
post Oct 19 2018, 12:21 PM

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QUOTE(soonwai @ Oct 19 2018, 12:18 PM)
I think depend on the seller. I called and spoke to another seller, a smaller one as far as I can tell, regarding the same item. They said OK so I placed a new order with them. My cancelled order paid with Boost so it's stuck in 11street wallet. 11s wallet cannot cash out one.
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May i know what is your item pay by boost? Currently i bought a toshiba led but until now progress. Your item is auto cancel or cancel by u or seller.
Min Hyo
post Oct 19 2018, 12:42 PM

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QUOTE(soonwai @ Oct 19 2018, 12:31 PM)
Mine is a Casio scientific calc. Only RM80 so not a big worry. Cancelled by seller after speaking to them on the phone where they told me they're withholding shipments. I hope you paid by credit card. I paid by Boost, refund to 11s credit, so my money is stuck at 11s.
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I pay by boost as it's a daily deal in boost app and only accept boost payment. Currently the status is preparing for shipping. Its already 3 days and the status still the same. I began to worry now. The amount is rm 770 and i dont want it be 11s credit.
Min Hyo
post Oct 19 2018, 06:59 PM

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QUOTE(soonwai @ Oct 19 2018, 01:46 PM)
If you paid by Boost, 11s credit is the only option for refunds. And 11s credit cannot be withdrawn.
https://www.11street.my/helpdesk/Category/g...77&searchType=S

Daily deal is by which seller? Maybe can call the seller directly. If product fulfilled/handled by 11s themselves then shouldn't be a problem.

Anyway I think you should be OK, twice I kena this and the status stay put at "Payment Confirmed" until I ask about it. The first time was Sri Computer. I waited one week and then only asked. They cancelled the order and gave "wrong pricing" as the reason. 2nd time is the one I just posted about. 2 days stucked at "Payment Confirmed", I felt something wrong already.

LOL. This seller is definitely mad at 11street. Reason for cancel "pending payment from 11s" rclxms.gif
user posted image
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finally the seller respond to my question . and the status change to shipping in progress. probably will get the led next week. looks like can order some more if the price still available .
Min Hyo
post Oct 19 2018, 08:53 PM

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QUOTE(soonwai @ Oct 19 2018, 08:45 PM)
Glad it worked out OK for you. Sorry I scared you with my story. icon_rolleyes.gif

Mine also OK. After getting my refund in the afternoon, I placed another order with a different seller (but RM8 more expensive sad.gif and I called them first to make sure that they are willing to ship) and it's already shipped out at 6pm. But DHL eCommerce? First time use them dunno OK or not.
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i more scare if 11 street suddenly stop operation. i also scare if the money go to 11s credit coz i am buying for someone else. even i change to other seller, the price difference almost rm 300, who want to pay for the difference? the rm 770 credit also cant use to buy different product under boost campaign.
Min Hyo
post Oct 22 2018, 11:47 AM

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QUOTE(ey3zack @ Oct 22 2018, 10:59 AM)
what items are cheap/worth buying from 11st?
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Daily deal item through the boost app

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