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11 street company having problem
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nazi2014
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Apr 14 2019, 01:15 AM
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Getting Started

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Hi Lowyat member i need advise. 11street have yet settle my refund from 2017 everytime email they give same copy paste answer. I have also threaten to report to kdnkk but still no positive outcome. Last year 11street email how i want my refund store credit or refund to cc. I choose store crdit to avoid waiting longer but refund no where to be found. What should i do? Can u guys teach how to fire 11street so they take my refund serious. Is there any contact number since the old number is terminated.
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breekachu
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Apr 14 2019, 01:19 AM
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QUOTE(nazi2014 @ Apr 14 2019, 01:15 AM) Hi Lowyat member i need advise. 11street have yet settle my refund from 2017 everytime email they give same copy paste answer. I have also threaten to report to kdnkk but still no positive outcome. Last year 11street email how i want my refund store credit or refund to cc. I choose store crdit to avoid waiting longer but refund no where to be found. What should i do? Can u guys teach how to fire 11street so they take my refund serious. Is there any contact number since the old number is terminated. Da heck 2017. No more threat. Straight report kpdnkk
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annoymous1234
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Apr 14 2019, 01:27 AM
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11street bye bye
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nazi2014
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Apr 14 2019, 01:05 PM
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Getting Started

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How to report to kdnkk? Can share email or teach how to report
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SUSMNet
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Apr 14 2019, 01:20 PM
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How u kene hold money?
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nazi2014
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Apr 14 2019, 01:51 PM
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Getting Started

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Bought item from 11street. seller Already reverse pick up. returned item but money not refund yet. not
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Terence573
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Apr 23 2019, 02:59 PM
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Bought a tv in 11street.Seller cancelled my order bcoz of out of delivery area.Even then my cc still being charged.Emailed them they say will refund in cc in 7 to 14 working days(y the fuk tis long).Now my card stuck in 90% usage and 10th of May is the payment due date....now im scared....still no refund...what to do guys?
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mafioso
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Apr 23 2019, 03:00 PM
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QUOTE(Terence573 @ Apr 23 2019, 02:59 PM) Bought a tv in 11street.Seller cancelled my order bcoz of out of delivery area.Even then my cc still being charged.Emailed them they say will refund in cc in 7 to 14 working days(y the fuk tis long).Now my card stuck in 90% usage and 10th of May is the payment due date....now im scared....still no refund...what to do guys? why not offer to go take the TV yourself? lol
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Terence573
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Apr 23 2019, 03:05 PM
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QUOTE(mafioso @ Apr 23 2019, 04:00 PM) why not offer to go take the TV yourself? lol Seller in kl im in sabah seller mentioned free shipping in posting. later call say cant ship and amended shipping exclusion to sabah/sarawak. juz a try out thingy. if i see this thread earlier should cancel buying. now worry if refund nv get.
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mafioso
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Apr 23 2019, 03:07 PM
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QUOTE(Terence573 @ Apr 23 2019, 03:05 PM) Seller in kl im in sabah seller mentioned free shipping in posting. later call say cant ship and amended shipping exclusion to sabah/sarawak. juz a try out thingy. if i see this thread earlier should cancel buying. now worry if refund nv get. owh thats why never spend more than 500 through online unless can really verify its delivery reliability or seller reputation hope you get your money back ASAP
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Terence573
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Apr 23 2019, 03:13 PM
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QUOTE(mafioso @ Apr 23 2019, 04:07 PM) owh thats why never spend more than 500 through online unless can really verify its delivery reliability or seller reputation hope you get your money back ASAP its senheng...the brother/sister of senq in sabah/sarawak. anyways, hopefully can get otherwise i cant use my cc card lol.
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coyouth
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Apr 23 2019, 03:50 PM
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QUOTE(Terence573 @ Apr 23 2019, 03:13 PM) its senheng...the brother/sister of senq in sabah/sarawak. anyways, hopefully can get otherwise i cant use my cc card lol. who asked you so noob buy from senheng?
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iGamer
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Apr 23 2019, 04:00 PM
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QUOTE(Terence573 @ Apr 23 2019, 03:13 PM) its senheng...the brother/sister of senq in sabah/sarawak. anyways, hopefully can get otherwise i cant use my cc card lol. U should have clarify with them whether they will send to East Msia, you gamble and u lose the bet......
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l4nunm4l4y4
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Apr 23 2019, 04:02 PM
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11th Street? I only know Lazada and Shopee.
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Terence573
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Apr 23 2019, 05:24 PM
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QUOTE(iGamer @ Apr 23 2019, 05:00 PM) U should have clarify with them whether they will send to East Msia, you gamble and u lose the bet...... ask but no reply.....and the voucher expiring that day. They emel reply and say will refund 14 working days....but y charge to cc in the 1st place i dun understand. shopee did a better job refunding...at least refund ar the same day.
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Terence573
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Apr 24 2019, 08:29 AM
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Faith restored.....money refunded
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dewill
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Apr 24 2019, 08:34 AM
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QUOTE(Terence573 @ Apr 23 2019, 05:24 PM) ask but no reply.....and the voucher expiring that day. They emel reply and say will refund 14 working days....but y charge to cc in the 1st place i dun understand. shopee did a better job refunding...at least refund ar the same day. shopee didnt refund and keep touring me for fake products their reseller sell online. i still sending them email since last year!!!
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reed90
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Apr 24 2019, 08:45 AM
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aiyah still got 11street?
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Terence573
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Apr 25 2019, 11:10 AM
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QUOTE(dewill @ Apr 24 2019, 09:34 AM) shopee didnt refund and keep touring me for fake products their reseller sell online. i still sending them email since last year!!! Can u explain wat touring means? mine refunded yesterday.....luckily coz my cc was nearing due date.
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pretty23
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Apr 25 2019, 11:39 AM
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QUOTE(dewill @ Apr 24 2019, 08:34 AM) shopee didnt refund and keep touring me for fake products their reseller sell online. i still sending them email since last year!!! Shopee also not yet refund my return shipping fee which they promise to do so since March 2019. Rubbish Shopee. Same like 11street level.
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