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> 11 street company having problem

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nazi2014
post Apr 14 2019, 01:15 AM

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Hi Lowyat member i need advise.
11street have yet settle my refund from 2017 everytime email they give same copy paste answer. I have also threaten to report to kdnkk but still no positive outcome. Last year 11street email how i want my refund store credit or refund to cc. I choose store crdit to avoid waiting longer but refund no where to be found. What should i do? Can u guys teach how to fire 11street so they take my refund serious. Is there any contact number since the old number is terminated.
breekachu
post Apr 14 2019, 01:19 AM

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QUOTE(nazi2014 @ Apr 14 2019, 01:15 AM)
Hi Lowyat member i need advise.
11street have yet settle my refund from 2017 everytime email they give same copy paste answer. I have also threaten to report to kdnkk but still no positive outcome. Last year 11street email how i want my refund store credit or refund to cc. I choose store crdit to avoid waiting longer but refund no where to be found. What should i do? Can u guys teach how to fire 11street so they take my refund serious. Is there any contact number since the old number is terminated.
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Da heck 2017. No more threat. Straight report kpdnkk
annoymous1234
post Apr 14 2019, 01:27 AM

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11street bye bye
nazi2014
post Apr 14 2019, 01:05 PM

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How to report to kdnkk? Can share email or teach how to report
SUSMNet
post Apr 14 2019, 01:20 PM

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How u kene hold money?
nazi2014
post Apr 14 2019, 01:51 PM

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Bought item from 11street. seller Already reverse pick up. returned item but money not refund yet. not
Terence573
post Apr 23 2019, 02:59 PM

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Bought a tv in 11street.Seller cancelled my order bcoz of out of delivery area.Even then my cc still being charged.Emailed them they say will refund in cc in 7 to 14 working days(y the fuk tis long).Now my card stuck in 90% usage and 10th of May is the payment due date....now im scared....still no refund...what to do guys?
mafioso
post Apr 23 2019, 03:00 PM

 
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QUOTE(Terence573 @ Apr 23 2019, 02:59 PM)
Bought a tv in 11street.Seller cancelled my order bcoz of out of delivery area.Even then my cc still being charged.Emailed them they say will refund in cc in 7 to 14 working days(y the fuk tis long).Now my card stuck in 90% usage and 10th of May is the payment due date....now im scared....still no refund...what to do guys?
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why not offer to go take the TV yourself? lol
Terence573
post Apr 23 2019, 03:05 PM

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QUOTE(mafioso @ Apr 23 2019, 04:00 PM)
why not offer to go take the TV yourself? lol
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Seller in kl
im in sabah
seller mentioned free shipping in posting.
later call say cant ship and amended shipping exclusion to sabah/sarawak.
juz a try out thingy.
if i see this thread earlier should cancel buying.
now worry if refund nv get.

mafioso
post Apr 23 2019, 03:07 PM

 
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QUOTE(Terence573 @ Apr 23 2019, 03:05 PM)
Seller in kl
im in sabah
seller mentioned free shipping in posting.
later call say cant ship and amended shipping exclusion to sabah/sarawak.
juz a try out thingy.
if i see this thread earlier should cancel buying.
now worry if refund nv get.
*
owh sweat.gif

thats why never spend more than 500 through online unless can really verify its delivery reliability or seller reputation

hope you get your money back ASAP
Terence573
post Apr 23 2019, 03:13 PM

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QUOTE(mafioso @ Apr 23 2019, 04:07 PM)
owh  sweat.gif

thats why never spend more than 500 through online unless can really verify its delivery reliability or seller reputation

hope you get your money back ASAP
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its senheng...the brother/sister of senq in sabah/sarawak.

anyways, hopefully can get otherwise i cant use my cc card lol.
coyouth
post Apr 23 2019, 03:50 PM

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QUOTE(Terence573 @ Apr 23 2019, 03:13 PM)
its senheng...the brother/sister of senq in sabah/sarawak.

anyways, hopefully can get otherwise i cant use my cc card lol.
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who asked you so noob buy from senheng?
iGamer
post Apr 23 2019, 04:00 PM

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QUOTE(Terence573 @ Apr 23 2019, 03:13 PM)
its senheng...the brother/sister of senq in sabah/sarawak.

anyways, hopefully can get otherwise i cant use my cc card lol.
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U should have clarify with them whether they will send to East Msia, you gamble and u lose the bet......
l4nunm4l4y4
post Apr 23 2019, 04:02 PM

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11th Street? I only know Lazada and Shopee.
Terence573
post Apr 23 2019, 05:24 PM

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QUOTE(iGamer @ Apr 23 2019, 05:00 PM)
U should have clarify with them whether they will send to East Msia, you gamble and u lose the bet......
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ask but no reply.....and the voucher expiring that day.

They emel reply and say will refund 14 working days....but y charge to cc in the 1st place i dun understand.

shopee did a better job refunding...at least refund ar the same day.


Terence573
post Apr 24 2019, 08:29 AM

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Faith restored.....money refunded
dewill
post Apr 24 2019, 08:34 AM

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QUOTE(Terence573 @ Apr 23 2019, 05:24 PM)
ask but no reply.....and the voucher expiring that day.

They emel reply and say will refund 14 working days....but y charge to cc in the 1st place i dun understand.

shopee did a better job refunding...at least refund ar the same day.
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shopee didnt refund and keep touring me for fake products their reseller sell online.
i still sending them email since last year!!!
reed90
post Apr 24 2019, 08:45 AM

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aiyah still got 11street?
Terence573
post Apr 25 2019, 11:10 AM

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QUOTE(dewill @ Apr 24 2019, 09:34 AM)
shopee didnt refund and keep touring me for fake products their reseller sell online.
i still sending them email since last year!!!
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Can u explain wat touring means?

mine refunded yesterday.....luckily coz my cc was nearing due date.
pretty23
post Apr 25 2019, 11:39 AM

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QUOTE(dewill @ Apr 24 2019, 08:34 AM)
shopee didnt refund and keep touring me for fake products their reseller sell online.
i still sending them email since last year!!!
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Shopee also not yet refund my return shipping fee which they promise to do so since March 2019. Rubbish Shopee.

Same like 11street level.

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