I'm planning to buy Thunderobot 911SE..

Any Problems with it? Worth it?

edit: I think this would be a great start topic discussion about thunderobot gaming laptop

share your experience here..

This post has been edited by afiq10: Jul 7 2018, 02:14 AM

Buy other new model la

expensive leh.. budget around 3k

Based on Clevo N850 chassis. That model runs hot and it has OKish overall quality.

https://www.lazada.com.my/products/new-mini...cfguhB&search=1

can this solve the problem?

mini vacuum? or just regular pad cooler ok?

Cooling pad isn't a good solution. You need undervolt CPU+GPU, repaste (preferably LM) and cut some intake vents.

price and specs is a go. But the the quality of built seems dodgy to me .

Quanta and Clevo are ODMs, they are the 'real' manufacturers so no problem on build quality. In fact Alienware laptops are manufactured by Quanta

this a go or no go? lol

Of course go

Warranty is by Highpoint Service Network(2 YEARS).. I wonder if overheat occurs.. how will they cover it?

This post has been edited by afiq10: Jun 25 2018, 03:49 PM

How many brands actually service by this company?

other than thunderobot.. i know they cover warranty acer also..

http://www.highpoint.com.my/view-posting.aspx?recordid=9

... Acer, brother, Epson, samsung, fuji, benq, gigabyte... etc.. etc..

sure gpu is king.. but i scare the built quality is bad.. playing PUBG 20min and auto shutdown.. overheating..
acer nitro already in malaysia?
edit: cpu and gpu in thunderobot seems more powerful than acer nitro 5

This post has been edited by afiq10: Jun 25 2018, 04:45 PM

i juz bought it today..

this laptop is really unstable..

today 3 times already this laptop stuck/freeze and i had to force shutdown!!

going to send back to shop/warranty service

This post has been edited by afiq10: Jun 30 2018, 07:51 PM

Maybe overheating or bad drivers

no BSOD (blue screen) error message..

i think overheating was impossible as i was just browsing in google chrome..

it just freeze with sound playing Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz... (while watching youtube)

shop gave me option to send back to its place for repairs or i try clean install/reset this laptop..

he said probably to ram/gpu/bios or what so ever relating to hardware problem..

so i will try to reset/clean install first and see how it goes..

this laptop is pre-loaded .. lots of bloatware.. or whatsoever..

CPU Usage is very high when i gaming.. is this really normal for an i5 7300HQ ? ..

i play dota 2 with recommended setting all core / processor is spiking 90% +/- CPU USAGE..

This post has been edited by afiq10: Jul 1 2018, 03:38 PM

Do a clean install

Done clean install last night..

it freeze after 5 hours+/- use.. but mouse can move..



just now i have officially sent it back.. will update in 1 week later..

Do you have SSD and 8GB RAM installed?

it comes with an ssd and 8 gb of ram already.. lol..

Maybe hardware DOA

http://www.tomshardware.com/answers/id-365...-100-usage.html

https://linustechtips.com/main/topic/903683...s-to-100-usage/

didn't know it .. this was such an issues having 100% cpu usage.. + its the same thunderobot brand and model.. ehh..?

Wow, you just bought the laptop within a day, and already having problems?

to be exact.. ordered from lazada..

used within 1 hour already frooze/hang..

..lulz..

just packed back and return, wait no more, claim refund

i sent it to item to warranty point to be exact.. still got 13 more days to full return lazada..

ive already contacted the seller and thunderobot page and i even recorded a video sent to them(when the laptop freeze/hang)..

thunderobot fb page does provide fast help reply..

lets see how it goes..


edit : i think i really want myself to really like this laptop for getting it to the cheapest price..

hmm..

This post has been edited by afiq10: Jul 3 2018, 06:21 PM

well i do agree they do provide good support( so far )..

i will just have to wait and see..

you are thunderobot user as well?

Update : motherboard got replaced..

really? new laptop got replaced motherboard already lol..

tomorrow item will send back from KL..

Defect can happen anytime. QC isn't always perfect. Laptops nowadays are like that...

Thunderobot not a famous brand + defective first bought.. sure leaves some bad impression.. well at least their after sales service is great n fast ( so far)

replace motherboard is replacing whole system with gpu cpu .. or wat?

This post has been edited by afiq10: Jul 4 2018, 04:39 PM

i expected new laptop replacement.. lol.. since i bought dy broken..

forget the 2 years warranty.. only give me 1 day use dy defect..

tbh i bought from another seller(authorized seller).. then contacted thunderobot for defect..

..will update in a few more days when i received back my item..

hope no more problem after this

edit : not sure how do they pinpoint the problem.. do they have some special software ?

This post has been edited by afiq10: Jul 4 2018, 05:59 PM

Hard luck! First day pun already have a major problem.

Gonna avoid this brand for now.

their service after sales is quite good(2 years warranty) ... maybe still worth it?.. they do only make gaming laptop..

on the other hand, im sure everyone else would be frustrated at first...

do note : im not bad mouthing the company or what so ever.. im just sharing my experience here ..

This post has been edited by afiq10: Jul 5 2018, 11:45 AM

curious, where did you bought it?
under consumer law and standard practice in Malaysia IT industry, there is alwas 1 week 1:1 exchange one leh

lazada authorized reseller..

Simplified story ;

28 Jun - Placed order
29 Jun - Seller Posted
30 Jun - Recived..

#1 After 30Min of use.. Laptop freeze/hang while playing youtube .. its making a sound zzzzzzzzzzzzzzzzz (song stuck) and hang.....
#2 Next 2 Hours.. Hang again..

-Contacted seller and thundrobot..
- Seller suggest reboot laptop
- Rebooted laptop

#3 Next 5-6 Hours of use.. Hang again..

1 July - Went to authorized highpoint network center (warranty site) .. suggest either send laptop back to warranty service center or reset/clean install..

I clean install it and Followed the instruction(procedure) of installing driver ..

#4 After 6 Hours usage .. Hang again but this time mouse can use..

2 July - Laptop is send to highpoint center and it will send to KL(service center?)

4 July - Laptop motherboard got replaced

This post has been edited by afiq10: Jul 5 2018, 12:44 PM

Sbud have fight for 1 to 1 exchg imo. Its a brand new set.

thanks for narrow down.
hope it works for you in long run now

“ Really suggest check you unit first ,because your unit is double run test process and pass at service center . After you check you unit ,you want to replacement new one ,you can sent request to service center “

should i replace new one? lol?

im scared new one will have more problem lmao..

edit : i think i will use what they have fixed.. so lazy and tired of waiting ..

This post has been edited by afiq10: Jul 5 2018, 05:15 PM

How I wished I've done more research and stumbled on your comment here before I bought this laptop. Mine having the same freeze problem since day one like yours minus the zzzzz sound. Then after few hard reboot, the fan started to spin at max just after the windows boot and then it freeze. Hard reboot and the same thing will happen again anf again. I send it for warranty claim 2 days ago and the waiting period is like 2-3 weeks, dang!

waiting period is about <1 week

i think this is the only thread found in the internet..

the so called "THUNDEROBOT"..

all i can say is.. it is not very user friendly in the beginning..

im not sure if its the "product" problem

or

the freeze itself a feature.. lmao..

edit : probably this saturday/sunday i will get my laptop back .. i cant comment anything for now.. juz have to wait ..

This post has been edited by afiq10: Jul 6 2018, 02:09 AM

Hopefully more buyers will come out and give review about this product so we can know if its the common problem or not. Please update when u collected back you laptop

Geeze another one. Is it that model specifically got problem?

Wondering about the Thunderobot TR 911GT 17.3 Gaming Laptop got any problem or not.

This post has been edited by NinjaSteel: Jul 6 2018, 03:08 PM

Well I can add that I've been using the 911SE for 2 months and ok so far, no crashes or freezes except when i undervolt the cpu too much. temperature is on the high side when gaming and the gpu fan abit noisy

Good to hear that. I'm claiming my warranty under DOA which warrant 1 to 1 replacement should it approved and hoping that the new unit will be trouble free.

damn I should of bought

https://www.lazada.com.my/products/acer-nit...ACax5q&search=1

almost same price.. need to add 4gb ram..

edit : if there is still problem with the product.... maybe i will full refund this time..

edit #2 : i think freeze/hang in thunderobot product is a common problem.. why does this happen?

4 user i know who face this problem..

-a user from this thread https://forum.lowyat.net/topic/4517013/all
-Buriburi San
-myself
-someguy from facebook that i know who used thunderobot also face this problem before..



This post has been edited by afiq10: Jul 7 2018, 02:21 AM

Received today
7 July 2018..

Motherboard replacement + Factory Reset..

testing it out..

everything seems ok now..

seems more smoother when playing games (or just my imagination)..

i think i'll need a few more days testing it out.. to see its stability..

so far no more hang (yet...)


This post has been edited by afiq10: Jul 7 2018, 11:59 PM


Attached thumbnail(s)

Why the form state 1 year warranty?

Isnt the laptop 2 year warranty?

it does says in note #1 below the form to follow original product warranty.. idk i will ask them later..

Haha ikr. But the thing is, whom can resist the brand name of Thunderobot. It's thunder and robot, two of among the coolest thing you could have in one sentence. We just have to buy it right?

Btw nice to hear you have received your laptop in good condition.

More like its the price and 8GB ram.

What about yours, Bro? Back yet?

Yeah, and that too lol

Not yet but I'm getting quite impatient now.
I re-read the warranty terms carefully & iinm it stated there that they will provide a laptop with same spec to you during service time (which the shop not acknowledge when I ask about it) and I'll bring foward this clause to them;

Section 38 of the CPA:

(1) An express guarantee given by a manufacturer of goods which are supplied to a consumer shall bind the manufacturer to the extent specified in subsections (2), (3) and (4).

So tomolo I'll give ultimatum to them as of they are either give me a temporary laptop to use or I'll exercise my right for full refund or they immediately give me my new laptop replacement.

u read this at....? The manual book?

buying thunderobot reminds me of me buying huawei honor 4x in the year 2015 when it wasn't famous at all.. not sure if this thunderobot brand would be famous in malaysia..

i bought this because of cheapest price for the spec 8gb + ssd and for the removeable battery lol..

i had bad experience with built-in battery before.. it expanded n crack my laptop case .. honestly it was about to explode...

ps: so far so good ..everything seems to be working fine.. i think the harddisk is a bit slow ;p...

This post has been edited by afiq10: Jul 9 2018, 06:33 PM

I read it at the warranty booklet somewhere at the 3rd page. I'm not sure if I'm misunderstood the clause, I'll snap pic and ask for opinion here tonight to save me some major embarassment should I get it wrong

I read somewhere that the main hardisk only can support 5600rpm max but the ssd can be upgraded to better one I guess.

Update:
I re-read the term carefully and found out that I have misunderstood, dayum

This post has been edited by Buriburi San: Jul 9 2018, 08:37 PM

every laptop issue ,hdd kot

Just an update, I've received my laptop yesterday. It is a brand new set as I claim my warranty for 1 to 1 exchange. The shop required me to returned the old complete set together with the box. I'm satisfied with the overall customer service during the period. The contact personnel is professional, responsive and helpful. Overall it took 1 week for the claim (including weekend).

As for the new laptop, its nothing like the old set. It's butterly smooth & no freezes as of my usage last night. Fired up few graphic software and doing some heavy tasking and the lappy handle it like its nothing. CPU temperature is maintained at 40+ to 50+ celcius during whole usage, but one of the reason is because I'm pairing it with cooler master fan. So far so good and I'm satisfied with the product

Side note: I message and requested a hi res Thunderobot wallpaper from their official FB and the admin send me some. I used it as my wallpaper and whoala! I got 3 thunderobot name written at my lappy now. One can never get enough dose of Thunderobot coolness amiright?

nicee.. mind sharing also wallpaper..?

pretty satisfied with the laptop so far

even though a rough start.. turns out very satisfying in the end

Enjoy!

This I dont understand.

cooler master fan .. cooling pad laptop..

afiq10 manage get thunderrobot?

i thought I already updated it a long time ago lol..

been using 1 month now..

no more problem with the product.. really nice.. they replaced the motherboard..

I think the 911-SE model is not in production anymore..

They don't seem to re-stock it..

haha.. sorry man.. coz i list this thread under my thread for thunderrobot discussion.
where you buy it? from forumer? or authorize shop? or online?

Bought from lazada.. I think if your interested.. better grab fast before goes out of stock as new models are coming in (8th gen processor)..

buy from authorized reseller in lazada..

edit: ya thunderobot official in lazada dy removed the 911SE Product..

still i think its better to go for 8th gen processor.. 7th gen processor can see some struggling in game..

This post has been edited by afiq10: Aug 1 2018, 02:02 AM

i see.. thanks for the info.. was put it into my consideration..

Thank you for the wallpapers! is there more ???
I just bought the last 911SE 2 days ago and it is excellent laptop imo.
I tested the graphics card with minecraft using SEUS extreme shaders and it ran flawlessly at avg 40 FPS. gonna take long time to download more games.

everything is good about this laptop, however. the 7th gen processor is the only bottleneck of it.

Edit: bought it fresh new from Thunder Match Tech shop (TMT) at (Insert name of expensive mall at Penang here) for 3600 RM with free Thunderobot backpack and gaming RGB mouse + mouse pad good offer!!

This post has been edited by HarderLife: Aug 2 2018, 06:14 PM

ikr.. however. it does get a little hot 70C..

Enjoy your new laptop

Afaik I've only got that wallpapers but somehow if I'm free and did one myself in the future, I'll make sure to share it here.

What you say is right, the 7th gen processor is the only weakness of this lappy (apart from the overly genius down facing speaker design and not so great power button) but at this price point, that will be asking too much.

After much usage, I found that this laptop can be running very hot. If used outside of aircond ventilated area, it can hit up to 70++ celcius while running heavy task in photoshop even with cooler pad.

I'm looking at undervolting option now as repaste will void the warranty.

On that note right, anyone know of any place in PJ where I can checkout THUNDEROBOT laptops?

This post has been edited by Aphonite: Aug 6 2018, 02:00 AM

I have made custom wallpaper using their facebook logo and it looks really good

Nice!

Hi, anyone familiar with the thunderobot gtr Dino with gtx 1070? How is the price so much lower compared to other GTX 1070 laptops?

anyone having problems with FN + F8/F9 brightness control ? after updating windows 10.. i need to manually go to settings to adjust brightness.. stupid windows 10 update..

FN + F8/F9 not working..

edit : ah fixed.. reinstall display driver

This post has been edited by afiq10: Aug 16 2018, 07:00 PM

That would be Sunway Pyramid

Address: F1.41 1st Floor, Sunway Pyramid Shopping Mall, 3, Jalan PJS 11/15, Bandar Sunway, 47500 Petaling Jaya, Selangor
Contact: 03-7496 5990

I just realized that

Thunderobot is owned by Haier..

This thread gave me mini heart attacks because I am set on getting the 911 Air, I must say I feel relieved that the brand has sincere and effective after sales service.

I will be buying at an actual store (Thundermatch most likely), so I can immediately check my set! Anyone who's already owned the 911 Air please do share your experience!

Also, yeah it is from Haier which is weird!

Well at least got big company to back them up.. Haier.. somewhat trustable?

well i can at least say to people my laptop is some well known brand Haier..

edit :

https://shopee.com.my/ThundeRobot-GTR-DINO-...vRoC9HIQAvD_BwE

anyone knows about this? looks like a beast GTX 1070 only for RM5.3K

This post has been edited by afiq10: Aug 28 2018, 03:27 AM

The link says it's sold out, will they restock?

I mentioned it is from Haier to my family and they said our washing machine is that brand hahahaha

OK, I will do more research before buying it. Thanks!

some other shop selling for RM6K for that product..

Im suprised that Thunderobot also have its own dota 2 team

https://liquipedia.net/dota2/Thunderobot_Gaming

I looked up the website tencent and found people dissing the model for being too expensive... Maybe that's why they are targeting Malaysia market instead of China?

idk.. the price looks competitive enough in malaysia..

their official chinese website is this one

http://www.leishen.cn/

The reviews on their website are all really good! Thanks for sharing the link

Hi! Have you purchased the laptop yet? What's your take on the 911 Air? Any issues?

I'm also looking to buy this - it looks gorgeous and decent specs as I'm a casual gamer. I'm deliberating between this and the Lenovo Legion y530 [or Legion y730].

I'm curious about it too, do tell us how is it when you free

From the pictures, the cooling is only a single fan with shared heatpipes. Could have even worse temps than the FX504 (where the cooling in this thing is aldy bad)

hi all, I want to ask how to fix my fps issues ingame (60-80 fps in dota2, 60-100 in csgo) and constant microstutters. model is 911SE. the cpu gpu temps hover around 60-70+. Also, my graphic settings are set pretty low so I'm not sure what is the issue here. any help is appreciated. thanks.

Don't just look at temps, look at clock speeds and power consumption too.

Can try clean install Windows too if you want

Last tested was this one.



Specs OK.
Price OK.
Appearance OK.
Design OK ......... but it's BAD if you intend to game with a mouse.

LOL.

Burning my hand only, imagine gaming with your mouse getting a blow-dryer on it.

This means your right hand gets heated up, and it's only the left side of your right hand.

Here are the temps after a game of dota

I mean, monitor clock speeds and power consumption while in game. Use Afterburner+Rivatuner

Is this it? From afterburner, the actual fps is half of the Vulkan FPS on the top left.

Have you tried using dx9?

Using vulkan gives me the most fps, dx11 and dx9 put me under 60fps. maybe we should take it to pm to avoid crowding up the thread.

Alright