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 Telco blacklist, how to confirm ?

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TSBaDKiDz
post Jun 20 2018, 09:15 PM, updated 8y ago

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From: PG

Hi sifu all, previously there is few method to check blacklist example umobile… but now seems different.
In the past I have some debt with DIGI and I know the blacklisted me in CTOS etc.I had paid the outstanding on early this month.

I had get the receipt as well, they told me will remove my name from CTOS within 3 day.
Nowalready more than 2 weeks, how can i know they really removed me from blacklist or CTOS?

I tried to register digi postpaid and it show me Customer validation fails.
when I tried with my brother ic it show ok.

Meaning they still blacklist me or they don't want have me to get their line?

I unable to register with celcom cause I forget my id and email.
Umobile seems go through but I read someone with blacklist also manage to go through umobile but unable to go through by celcom…
TSBaDKiDz
post Jun 21 2018, 08:58 AM

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From: PG

QUOTE(yoyu @ Jun 20 2018, 10:58 PM)
u should request release letter from digi and attach the outstanding payment receipt upon register...
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Actually I don't want to register, I just want to know if my name has been cleared... I will try to request via email..

Usually take how long to get the letter? If I requested On the payment day they should able to provide me in the spot?

This post has been edited by BaDKiDz: Jun 21 2018, 12:25 PM
TSBaDKiDz
post Jun 22 2018, 09:35 AM

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From: PG

QUOTE(powerwoot @ Jun 21 2018, 05:30 PM)
I remember last time had a default payment with digi, paid them all and they issued a release letter straight away. As long they have officer to authorize it, I don't think we need to wait that long. Brought the letter to Celcom and reg my postpaid there by showing the letter.
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If they released why need being the letter to register?
QUOTE(khk1987 @ Jun 21 2018, 05:35 PM)
I can check on telco side. PM me.
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How? You mean you from telco?
TSBaDKiDz
post Jun 27 2018, 11:41 PM

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QUOTE(K for Ketamine @ Jun 23 2018, 07:19 PM)
Actual you don't need the release letter. Is depend on telco system

NRIC/myKAD clear from DDMF/CTOS (what ever the like call it)

fast
2 hours
2 days
1 week
2 week
slow

If you planing registered new line, apply loan house/car urgent. Then get release letter.

There is once period telco X actual reject release letter. have try dispute MCMC, back is telco discretion to approved. they insist to be clear from DDMF/CTOS.

Send email to customer service to confirm yr NRIC/myKAD clear from system, ask them check all. if can ask them to list down all the previous registered a/c number.

3 months again, use the same email to check again. I can said very safe side. better than hardcopy.
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it say my name is removed however I still cant register in their system..
QUOTE(zainalabidinali70 @ Jun 25 2018, 08:32 AM)
err they don't simple reveal it unless you go for credit checking..
drop them email to show that your name have been removed..
also keep the receipt..very important proof
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ya I asked, now asking why they cant validify me.

 

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