Hi guys.
I bought few home appliance during the HomeDec (home expo) at KLCC last April in TBM booth.
One of the item is Hitachi Fridge.
Its a outdated model, but after some checking with database, its still available.
So i paid and told that they can simpan my fridge until 6months.
Just call them 1 week earlier, whenever i want the fridge.
Fast forward 2months, today, my house reno completed thus decided to call TBM to send the item.
However, they told me the exact fridge model it out of stock whole malaysia.
Now, the SA told me that i could choose any other fridge with the same amount of money or topup if price is higher.
However, i feel cheated and this could be their business trick etc.
I said i refuse to pay any money, but i worry later they simply send lousy model.
What should i do?
Should i report this to TBM or SKMM?
Anybody had similar experience?
Thanks
WTA Problem with TBM(Electrical Store), Bought during HomeDec (HomeExpo)