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 Cannot watch Astro Go

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TSshinchan5347
post Jun 18 2018, 08:05 PM, updated 6y ago

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Before this I'm able to watch almost all channels on astro go website..but why starting this week I cannot watch the channels.. several channels are available to watch and others I have to buy it.
opjust
post Jul 18 2018, 12:19 AM

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Did your astro GO back to normal? I had this issue
TSshinchan5347
post Jul 18 2018, 11:17 PM

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QUOTE(opjust @ Jul 18 2018, 12:19 AM)
Did your astro GO back to normal? I had this issue
*
Yup back to normal
SkyToLove
post Jul 23 2018, 01:03 PM

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From: Petaling Jaya


QUOTE(opjust @ Jul 18 2018, 12:19 AM)
Did your astro GO back to normal? I had this issue
*
Got the same problem last month.
Just need to call Astro CS.
They will un-linked your smartcard with your AstroGo ID and re-link it. Issue resolved immediately after that.
opjust
post Jul 23 2018, 08:23 PM

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QUOTE(SkyToLove @ Jul 23 2018, 01:03 PM)
Got the same problem last month.
Just need to call Astro CS.
They will un-linked your smartcard with your AstroGo ID and re-link it. Issue resolved immediately after that.
*
Thanks, mine was fixed as well by de link but couple of times over two days period until it finally works

 

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