No pics/screenshots will be posted although it has been saved. For those who had similar experiences, can pm me so that we can share the data when the occasion is right for further investigations.

Have been suspicious for a long time that crap is cheating driver incentive by shifting their first trip to the previous hourly block. For eg if your first trip is after 8am, it will record as 7.59am in the incentive thus depriving you of incentives for both 7 and 8am blocks. Amount may not be much (at most rm4) but if multiplied by 1000 drivers, they are saving a few thousand/hour!

On previous many occasions I had no real evidence as the history and incentive tab recorded as the same time eg 7.59am. but on 7june, they screwed up and recorded as 8.00am (history) and 7.59am(incentive)!!

Which driver is so stupid to go online at XX:59? Am aware of this, that's why will go online 20-30sec after the top of the hour. That's why I am 100% certain I did not accept the job at XX:59 when I was still offline.

Previous complains always came back with the standard reply that we will investigate. End of story. Now that I have real evidence, won't even bother to waste my time complaining.

For others who are similarly cheated, let's get together to discuss further action.

This is not about charity but plain cheating by changing the time stamp! How do you explain the different time stamp on the history and incentive listing? And why only the first trip and not others?

This must have been done manually cos computers can't interpret a time stamp differently for different purposes. Unless of course this has also been intentionally programmed.

After completing >10k trips, I fully understand how the system work from both the laymen and programmers view. Their earlier email clearly stated that trips are time stamp  based on acceptance time (unlike Uber which is time of request)

That's why I always give allowance of 20-30s for the system to clear old bookings.

But who can explain the different time stamp on the history and incentive listing which can only be viewed the fiollowng day.

And how to explain an online time of 1hr 1min (don't laugh) for the hourly block but incentive calculated for 60min and not 61min.