I bought a Logitech G Pro last July from an online store in Lelong. A month ago it started to have a double-clicking problem. I sent my the mouse back to the online store, they told me I should wait for Logitech to revert.
A week later, I asked for an update on the status, and they told me I will not be getting a replacement, and instead Logitech will fix it for me. They said the reason is because I've bought the mouse for more than 6 months, and 1 to 1 swap is applicable for the first 7 days of purchase.

May I know if this is true? I've read so many Logitech's consumers' experience that they all got a new replacement as long as they sent it back within the warranty period.



This post has been edited by Sylleth: Jun 7 2018, 03:05 AM

Then what does the 1 year warranty mean?
I don't think I've read incorrectly but I'm sure I've read some topics/posts here that they got their mice replaced within the 1 year period.

I still don't have my mouse back. No idea if it's still with the shop, or with Logitech. >_<

Got a new replacement for my mouse. Called up MCL and they approved it.