I have already give up on ASTRO GO. Nowadays I don’t watch it anymore, only watch TV if possible

Same problem? did u make it work on pc eventually? if yes then how?

No. Problem will reappear do no point wasting the ‘credit’.
Ended up using bluestack to run it and works.

May I know how you got it to work with Bluestack? I downloaded Bluestack but couldn't find the Astrogo app in the Google app store in Bluestack. I only saw the My Astro app.
UPDATE: issue closed, need to source from website separately.

This post has been edited by masterelr: Dec 30 2018, 02:19 PM

Happened to me for the past few weeks. Finally got it sorted out.

Solution is just clear all the cache in chrome, thats all

The Astro Go app is quite sensitive for DRM (or license)... if you uninstall/reinstall, then it will consume 1 of the slot (it thinks you installed in a new device)

And recently I have problem switching out... then finally I know that you can't switch out from an existing device. You need to switch out from the new device.

if you understand what DRM means in real world..

you wont be questioning why all the problem above happen..

the function of DRM is to protect the content from piracy.

Hi....wanna ask...is Astro go on PC using chrome dont have subtitle or is there any setting to enable....i have enable subtitle in astro go android version in my phone but when watch thru pc still dont have subtitle

I'm not sure about this, I think PC version ASTRO GO is really sucks, btw I have stop watching ASTRO already fed up with their services

just left click on the screen to bring up task bar at screen top right.

you see the usual... I-II... click that to find subs, audio choices, if any.

This works on On Demand shows but cannot change subtitles on Live TV.. Using chrome for astro go. New interface. Any solutions?

The new app can change subtitles on live tv now. Web interface still lacking.

wonder if astro go will support 4k sports streaming??

This post has been edited by yvliew: Aug 16 2019, 04:23 PM

i doubt it.

it has never been their plan to go big with apps.

sorry, may i know if using astro go on the desktop is counted towards the 4 devices per account quota?

can apple 4k tv box can install astro on the go?

for now, i think they haven't consolidating the counting rules for all devices, all versions.
new app, 4 is max for android devices, but i can still use on pc... and old version on smart tv... total 6.
however, can expect it to change once all the teething issues resolved, old version shut down.

if it is in the appstore, should work.

The latest version of the desktop app no longer need plugin?

Seem like yes. I uninstall the astro extension also can view.
But have other problem maybe unrelated.
When watch OnDemand Drama, such as Princess Agents, I click SEE ALL to watch earlier episode, but all jump to last episode 58.
Anyone can help verify?

Using computer PC.

does this happen to all tv shows?

i have watched a no. of tv shows vod, they are ok, pc or other device.

possible at that time, yr connection has disruption.

have u found the solution? im having the same problem.

Stumble upon this post when i'm trying to find solution to my astro go.

I thought that it only happened to me. Problem after SEE ALL button. If you scroll till end of side navigation bar, you still can watch the episode.

Subtitle also problem.. Sometimes like chipsmore. Then astro go dont have scroll bar, a problem for me because i dont use mouse on my laptop. Lucky that i have a touch screen laptop, i can just slide down. But its annoying to do so.

I've contacted their customer support and provide a very detailed info about this. Only got generic apologized reply from them and they said this issue will resolve in the new update, which i dont know when.