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 URGENT help for reactivation of hotlink prepaid no, help help help

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TSdundunyunyun
post May 29 2018, 08:21 AM, updated 6y ago

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Hi, I've been overseas for business trip over the past months and my hotlink number have been terminated, is there anyway that I can reactivate my number beside changing to postpaid plan? I've made a call to hotlink center and they said there is no way at all to retrieve back my number (even if I top up again now) and for postpaid plan the customer service said minimum package is RM98 onward..... sweat.gif sweat.gif sweat.gif



#Hotlink
post May 29 2018, 04:47 PM

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Hi dundunyunyun,

We are sorry to inform that we are no longer able to reactivate any expired prepaid number effective from Oct 2017. The only way to get back your number as of now will be walk-in to any of our nearest Maxis center to check on the number availability to register it as postpaid.

TQ
Smdf
post Aug 25 2018, 01:07 AM

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Hello my sim shows no service please help

 

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