Actually you are pretty much 100% wrong in this case. More bandwidth = faster-loading pages.

If having twice the bandwidth means you can load two 50K pages in half the time, then it also means you can load one 50K page in half the time.

Any promos for this? RM268 is a lot. But I'm moving to a new place and thinking of upgrading, since Streamyx 1.0 makes me cry (and I don't even do downloading - just for email, web, etc.).

Is it even available anymore? I can't find it linked from the TMnet site anywhere (though the page linked from this topic still works).

Yeah, the 4.0 combo package is great. Here are the speeds I am getting today:

I'm not interested in the speed to Jakarta or Singapore. I don't connect to anything in those locations.

I do use the USA as a benchmark to check my speed. The service I require is a link to the English-language internet, most of which is located in the USA.


Any ping >300ms to the USA is unacceptable and means that the ISP is running a crap network or buying crap transit.

Remember, if you are in Singapore or Thailand, your pings to the USA will be less than 300ms, so clearly distance is not a factor. It's just TMnet that has a problem.

Distance has no effect on speed. If the speed to the USA is worse than the speed to Singapore, it's because TM is too cheap to pay for decent connectivity in the USA. The fact that you get radically different speeds to different locations in the USA highlights that even more. They appear to have bought bargain transit from a number of USA ISPs and are more or less randomly routing various chunks to each of them.


I know the speed of my ASDL link, it's 1500/400 (despite the fact that my 4MB combo package is advertised as being much faster). I can test that on TM's speedtest site. But that is not interesting to me, I did not sign up for Streamyx so that I could receive data from TM's Brickfields FTP server.

You cannot get 100ms ping to USA; it's physically impossible. Best you can do is a little over 200ms.

Sure, that's from Singapore, which has shorter link to USA (better cable options), and it's just under 200ms.

From an end-user location in Malaysia it's not possible.

If your building is served by fibre, then the line distance is just from your apartment to the cellar - 200m at most.

It's RM160, including both Streamyx + fixed line charge, and they will give you a modem whether you like it or not. I tried to skip the modem and save some money and they would not budge.

But once the installer is gone you can use your own modem.

That said, I am using the Billion modem they gave me (as a modem only, not a router) and it's been perfectly fine. I hear it's a lousy router though.

No, you can change your current line/account to the combo.

It's possible that you will have no Streamyx service for a few days, though.

I think you are right. I can get <190ms from Palo Alto to www.tm.net.my.

However, I was thinking of end user situations, not someone in a well-connected data centre.

Should be just a day or two to get Streamyx activated unless they have run out of parts or ports.

However, when I got the 4mbps service, it took them about three weeks after activating the service before they managed to switch it from 1mbps to 4mbps.

16mbps or 16gbps?

There are still differences between various IP ranges at the 4mbps service level.

Right now, annoyingly, I can only seem to get 60.49, which has lots of packet loss and is therefore useless.

Until I disconnected my router to move some cables around, I was on 60.50, which has always been the most solid for me. Not the speediest for raw turbo downloads, but no dropped packets which I care far more about.

RM160 including fixed line rental. Just ask for the combo package.

Took me several weeks during which I called them dozens of times. Finally after I went to Menara TM and made a scene, they sent someone over who saw that I had been connected to the wrong port.

For mine they definitely had to change port to get 4mbps (I watched him do it). The DSLAM I was connected to only supported speeds up to 2mbps. Maybe the hardware could support it, but not the way TM had it configured. He yanked my pair off and punched it on a block connected to a newer DSLAM next to the first one.

KL (brf03). I get 60.49, 60.50, 60.52, and 60.53. Others on very rare occasions.

60.49 and 60.53 lousy for me.

FWIW, I am set like this:

And get this:


which is reasonable.

If your DSLAM is in the building, and other customers in your building can get 4mbps, then surely you can too. Even if there's a problem with your cable, they should be able to find another.


I doubt it.


Yes but TM will insist on giving you a new one anyway


I think it is their standard practice to set your port to 5120.


Depends a lot on how together they are. In theory, the whole process should take at most an hour and you will only have a few minutes' interruption, even if they have to change your port. However with TMnet you never know how badly they will manage to mess things up. The sky's really the limit.