Hi rayfoo, I noticed that you're using a billion modem.I'm in the process of upgrading my 1mbps line to this 4mbps.I have 3 questions for you.

1-How long did the whole upgrading process take?(I applied on the 19th of may and after 4 working days they have just terminated my 1mb account)
2-Did a technician come to your location to configure the line?
3-Did you collectthe modem yourself from tm point or did the technician supply it to you?

my line shows taht i can get 5mpbs when i upgraded!but due to the copper cables around my area i can only achieve 2mb max.The contractor said he'll look into this issue to try to resolve it.If this area(ttdi) needs rewiring then he shall bring that issue to top management.

but yes they did terminate my 1mb account and i had to wait for 7 working days before they issued me a line(my dsl light was not on at all).It was frustrating(still is).

However i am very impressed with the billion modem and it's dynamic capabilities.

I talked to the technician and he said the minimum downstram snr margina has to be above 15.Ounfortunately for me even thoguh the damn telekom data exchange centre is les than 3 km away the copper cables only allow me a snr margin of 7~8.

TWATS