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Streamyx The Unofficial Streamyx 4Mbps Users Club V1, Combo RM 160 Per Month *Updated Info*

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FaLLeN-786
post Sep 11 2009, 12:32 PM

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i just upgraded my line to 4mb..and was told by them that i wont be contracted.meaning i can terminate my line or downgrade back without paying any charges..also no need to pay any fees (installation) , just the rm160 every month.is that true??
FaLLeN-786
post Sep 11 2009, 03:08 PM

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oic..meaning if the technician check and decide that my house actually can support 4mb then i will be contracted for 12 mths..what if i wanna downgrade then..do i still have to pay the monthly rm160 fee?
in the previous pages , i read some of you can nego with the technician to cap with higher mb..how to do that? issit becoz of limitation? coz i check my modem the snr margin and line attenuation very good can i ask to be cap with higher speed?
FaLLeN-786
post Sep 11 2009, 03:42 PM

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Junior Member
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regarding the capping of the line, who decide? is it the technician or the tm people..coz i know many subscribers of 1mb actually are capped at 1.5mb to an extent of 2mb..although mine is capped at 1mb , i`m not complaining(cant actually tongue.gif ) becoz thats how much i pay..by the way have they restore u back to 4 mb?
FaLLeN-786
post Sep 15 2009, 06:29 PM

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Junior Member
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yep me also same situation.i wanna upgrade to 4mb but couldnt..current dslam exchange is exactly infront of my house giving me
Us Rate (Kbps) 384
Ds Rate (Kbps) 1024
US Margin 27
DS Margin 31
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 4
US Line Attenuation 1
fiber optic somemore.but when the technician came to my house today he said if wanna get 2/4mb have to change to diff dslam and its quite far away..so he said no point.. cry.gif ..anyway tomorrow i`m goin to tmpoint and see what i can do there. btw i`m staying in klang
FaLLeN-786
post Sep 15 2009, 09:14 PM

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oic..anybody knows wheres the tm exchange in klang? anybody here uses 4mb from klang area?...some people said that if u change the phone number u might have a better chance, the problem is that if u do get a new line+subscribe to 4mb and the line still not good enough then u r stuck with the contract..i guess that will be my last option , get one more account try get 4mb if cannot then downgrade to 1 mb but atleast i have 2 1mb line,so load balancing a bit, or perhaps get the business package (soho) brows.gif ...what to do ,desperate
FaLLeN-786
post Sep 16 2009, 07:10 PM

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Joined: Sep 2007


went to tm point this afternoon...unfortunately my place cannot support 2 or 4 mb...so i`m kinda stuck with 1 mb until hsbb cry.gif

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