QUOTE(prasys @ Aug 27 2009, 10:09 PM)
I've been capped . so I can't say if 4Mbps line is okay or not
Streamyx The Unofficial Streamyx 4Mbps Users Club V1, Combo RM 160 Per Month *Updated Info*
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 Aug 27 2009, 10:14 PM
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#41
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.  
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I've been capped . so I can't say if 4Mbps line is okay or not |
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Sep 7 2009, 08:31 PM
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#42
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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Sean, which Wangsa Maju area you were staying?
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Sep 8 2009, 12:17 AM
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#43
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(SeanWong @ Sep 7 2009, 09:12 PM) i stay at cheras. And my port is connected to wangsamaju exchange. Wow, that's far from exchange! are you sure?Because I didn't face any problem for local speed around Wangsa Maju area. Just i'm being capped for certain international links based on hours.  |
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Sep 11 2009, 03:20 PM
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#44
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(prasys @ Sep 11 2009, 03:14 PM) Here is a piece of advice , use reverse phsycology. I did this as you do all know that my line was capped at 1Mbps/256Kbps for 2 weeks Did they gave you a valid explanation to you "why you got such a slow speed or why suddenly being capped "?I called up TM , and explained that 'I don't care about your international speed , give me my 4Mbps. Thats all I'm asking for. A lady made a report , got the number. I decided not to call for another week (as I wanted them to give some room) Waited for one week and no call. So I rang up and I said to myself that its about time. So I spoke with a guy , I was being polite nor I did push them as I truly understand that they are fasting. There is no point of me to shout at them as they are doing their job. So , they put me thorugh their premium CS and they did manage to fix it This is how I do , I give them room and call em - whilist some of you are just bugging them day and night. Its not going to work , you gotta be friendly and learn how to tackle to get things done for you. For instance instead of saying OMG , I pay 4Mbps and I get 1Mbps , just say that its not fair at all , and tell that you aren't bothered about International speed , so on and so forth. You gotta learn how to talk As for no contract , there is no such thing , youll be renewing your 12 month contract , unless you opt'ed for Streamyx 4Mbps without Combo Is that your line back to normal? |
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Sep 13 2009, 10:38 PM
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#45
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(MX510 @ Sep 13 2009, 10:37 PM) So far so good hehee dual wan can peak out this speed and you're good in bragging about your speed  |
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Sep 13 2009, 11:06 PM
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#46
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(corpse79 @ Sep 13 2009, 11:01 PM) how to check whether my place got port for 4mb, straight away go to tmpoint? if the distance from tmpoint to my house is within 3km, does it mean that i can apply for 4mb, thanks! Nope, not necessary that your house must located within 3KM from TMpoint. The requirement, exact 3KM or less within your premise to the DSLAM exchange not TMpoint. 2nd requirement, the DSLAM you're connecting must have support for IPDSLAM port, which manage to deliver 4Mbps service.You have to refer TMpoint about your area's availability. |
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Sep 14 2009, 09:47 PM
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#47
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(liciece @ Sep 14 2009, 09:26 PM) This time,the guy directly told me that the installer had checked the server and its signal is quite weak and can't be improved.So the cs guy told me that I only can change the telephone number in order to transfer my line into another nearest server(exchange). By rewiring phone line. It do helps, but a very small figure. As i saw your previous post. Your line definitely not a good idea for keep yourself apply to 4Mbps. It's not recommended, but if you're insist to have it. You're just making yourself to be part of frustrated 4Mbps customer because could be frequent disconnected and slow connection when you're out of the quality signal. Good luckOK>>>I need a big jod to do...  Or maybe I should try to rewire the phone line from downstairs to my room.I hope that could be helpful. |
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Sep 14 2009, 10:01 PM
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#48
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(liciece @ Sep 14 2009, 09:48 PM) Do you know if I only could transfer the line to another exchange by changing the telephone number? |
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Sep 14 2009, 10:22 PM
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#49
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(liciece @ Sep 14 2009, 10:09 PM) I know the distance shows in TM Point system is 1.75km.That's why I feel that the line attenuation is quite weird.It should be around 30db,right? Line attenuation does not depend on the distance of the TMpoint exchange. It was DSLAM exchange, It looks like a pizzabox located beside the road. You can try ask for the distance by calling to Careline. If It's within 3KM, the line attenuation should be lesser than 25dB or 30dB. Yea, I understand your situation, but the poor line quality, really not advisable to subscribe it, even I think the technician will cancel your order, If the requirements not met. They don't want to give out service with not supported up to 4Mbps. In the end you will just keep sending reports back to Careline, if you're insist to have it. I also consider about the thing you are talking.However,I do want to get a higher speed because i have 3 computers at home and always use PPS or watch youtube at the same time.That's why 2M is not enough for me. DL UL SNR (dB): 31.4 23.2 Attn(dB): 9.0 6.0 Pwr(dBm): 0.0 11.6 Max(Kbps): 25524 1128 Rate (Kbps): 6144 635 That's my line status. So far I didn't face any disconnection from the day I subscribed. This post has been edited by Acrisius: Sep 14 2009, 10:23 PM |
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Sep 14 2009, 10:35 PM
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#50
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(liciece @ Sep 14 2009, 10:29 PM) Your line quality is really good. Yes, Can be done. You may call them to help you transfer into nearest DSLAM. Just depending they want to do it or not only. Talk on the phone, they really can't do much thing for you as their job just to log reports and send back to the technician dept. If you do have the technician number, try to call him up and ask for help or step to nearest TMpoint. So is that possible to ask them to transfer my line to another DSLAM exchange?Need to call customer service or directly go to TM Point? Hope they will entertain your request. Mostly they won't do it if the DSLAM port you're connecting was fine. They only change for you, when there is a problem facing on your Streamyx line. |
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Oct 8 2009, 01:25 AM
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#51
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(CyberTroop @ Oct 8 2009, 12:40 AM) It's been 13 days since I applied for a 4mb line, the technician has not come to check my bloody line. Wish you good luck.I only manage to get my 4Mbps after a month, with going to TMpoint bunch of times. |
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Oct 24 2009, 05:41 AM
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#52
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(nazeeman @ Oct 24 2009, 03:41 AM) anyone here reach 4mb? mine suddenly cant get higher more than 1.5 mb. restart few times but still the same. somtimes the line is ok and can get 4mb but most of the time on this weekend the speed like shit. What kind of speed result you're referring to? If you were talking about inconsistent on International surfing, downloading or streaming, I can tell you that was normal as it depends on certain time of period. But if you getting 1.5Mbps out of your 4Mbps on local speedtest. That could be a problem you should report to TMnet, Either your ADSL signal was some kind of up and down, or maybe another issue caused that happened.This post has been edited by Acrisius: Oct 24 2009, 05:46 AM |
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Nov 1 2009, 06:06 PM
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#53
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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I got automatically capped from 11am to 12.59am and 1am to 10.59am (uncapped)on certain of international links. Example like streaming videos from Myspace , MSN video, Youku, China links and some other website.
yet the capping only applied on Monday-Saturday and Sunday was off day. During the capping, the connection will having a steady below 400Kbps speed out of my 4Mbps  This capping started to be happen back to Mid of July where that time there was cable link down to taiwan. This matter has been bugging me until now. I only manage to bypass by using VPN or my own private proxies  This picture above, I was trying to stream a video from myspace.com This post has been edited by Acrisius: Nov 1 2009, 06:17 PM |
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Nov 1 2009, 06:23 PM
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#54
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(sil3ntHunt3r @ Nov 1 2009, 06:18 PM) Your ip is premium ip? 218.x.x.x? Yes, 218.111.18.X 218.111.19.X 218.111.21.X 218.111.66.X 218.111.222.X Here are the IP i manage to connect and the result all were same Oh yea, my ADSL was connected under WMU (WANGSA MAJU) exchange This post has been edited by Acrisius: Nov 1 2009, 06:24 PM |
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Nov 17 2009, 06:09 PM
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#55
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(MusicForLife @ Nov 17 2009, 04:31 PM) rewire to make it supports up to 4mbps?? Nope, rewiring only improve your line quality signal to the DSLAM.Whether can support up to 4Mbps, it depends on your DSLAM's port |
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Nov 18 2009, 11:08 PM
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#56
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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MX510, your line signal was damn poor. Got frequent disconnected? What was your previous stats?
This post has been edited by Acrisius: Nov 18 2009, 11:08 PM |
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Nov 23 2009, 12:52 PM
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#57
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(wan_d7 @ Nov 23 2009, 11:53 AM) err... i don't understand.hehe About the speed you getting. It depends on 2 things. First is from your port's speed configuration. This is how the DSLAM allow a single port out with a range of speed. like from the lowest to highest. Second thing, where your username's speed capping. The speed was actually depends on what kind of package you subscribed. Example, 512Kbps,1Mbps,2Mbps and 4Mbps.Okay, here's the thing. If you manage to request to the Network Dept. for them to help you configure your port's speed into higher than what you subscribed. Eventually you will get speed ahead where fully 100% or 110% faster than your original speed. Your port configured under 4Mbps. For the physical or real time output, the best you will get is around 80-90% of the port's speed. That's why you get around 3.2-3.5Mbps. But if your port's speed was higher than 4Mbps, like 5Mbps. The output speed, will be around 4-4.5Mbps. But there is a drawback, once your port configured to a higher speed. It will be reduce your line signal too (SNR and Line Att.) It may contribute to unstable connection. To do that, you need to make sure you have a very strong signal under 4Mbps.  |
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Nov 23 2009, 06:05 PM
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#58
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(wan_d7 @ Nov 23 2009, 02:03 PM) ohh...thanks for that. means, if i capped it to 5, but my snr is not good enough i would end up getting more worst connection than what i have now right? thanks for the information. any optimization tips that you guys here apply for your screamyx? Yes, It will just ended up frequent disconnect and unstable connection. That is why it was not advisable to increase the port's speed, If you are having a normal signal under 4Mbps.  Tips? Minimize the length of the cable between your phone socket and the modem. Splitter do helps a bit of the signal either. |
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Nov 24 2009, 12:20 PM
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#59
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Junior Member
9 posts Joined: Jun 2007 From: A place which took me A thousand square feet.
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QUOTE(MX510 @ Nov 24 2009, 12:16 PM) Just got a called from Premium CS It's true and so obvious they throttled based on specific time.They admit they throttled youtube and rapidshare |
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