ILLEGEAR Onyx Discussion Thread V1, Illegear's first Bazel-less Notebook
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 Apr 1 2019, 03:51 PM
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#1
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Probation
0 posts Joined: Apr 2019  
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Hello,
I just got my onyx yesterday, I'm trying to update my steam and install my microsoft office 2016 pro plus, but keep getting error logs stating internet connection error. Tried updating my network drives and reinstalling the programs still ain't working. Please help. thanks.   |
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Apr 1 2019, 05:08 PM
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#2
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Probation
0 posts Joined: Apr 2019
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QUOTE(Prince J @ Apr 1 2019, 04:46 PM) Hi phoyer15, are you having errors when updating steam / office 2016 only or totally cannot use internet?  Hello, Prince J, I'm having problems with updating and downloading my ms office pro plus. https://pictr.com/images/2019/04/01/0OyTTg.md.png https://pictr.com/images/2019/04/01/0OyQVu.md.png  |
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Apr 1 2019, 05:25 PM
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#3
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Probation
0 posts Joined: Apr 2019
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QUOTE(phoyer15 @ Apr 1 2019, 05:08 PM) Hello, Prince J, I'm able to connect to the internet and serve the net, the only problem i'm experiencing is when I try to download or update my software. For example, when i try to update my steam, the progress bar goes up gradually and suddenly just backtracks. It repeats several times before the error log appears.I'm having problems with updating and downloading my ms office pro plus. <a href='https://pictr.com/images/2019/04/01/0OyTTg.md.png' target='_blank'>https://pictr.com/images/2019/04/01/0OyTTg.md.png </a> <a href='https://pictr.com/images/2019/04/01/0OyQVu.md.png' target='_blank'>https://pictr.com/images/2019/04/01/0OyQVu.md.png </a> |
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Apr 4 2019, 10:57 AM
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#4
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Probation
0 posts Joined: Apr 2019
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QUOTE(Prince J @ Apr 2 2019, 11:37 AM) I suggest you to completely uninstall the steam/office and try to re-install again. It seems to be caused by the software rather than the hardware. Hi Prince J, No. ONYX is using Intel 9560 AC 2x2. I've managed to successfully install Steam and MS, but when I try to update Kaspersky and my Autodesk products, similar error log about connection failure appeared. I've already sent my onyx to the office for inspection. Thank you.  |
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