Any idea when 1st batch for new 2021 Onyx G RTX 30 will be arrive?
ILLEGEAR Onyx Discussion Thread V1, Illegear's first Bazel-less Notebook
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 Feb 10 2021, 09:26 PM
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#1
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Junior Member
60 posts Joined: Jan 2010 
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Feb 14 2021, 12:36 PM
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#2
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60 posts Joined: Jan 2010
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QUOTE(Asgaard @ Feb 14 2021, 02:26 AM) Avoid illegear at all cost. Could you pls give more details on their service. Possible to get refund or swap to another model?2 years already enter service centre 4 times. HDD spoilt, battery swollen, motherboard spoilt, Keyboard spoilt, Henge broken. Bought laptop 2 years but 6 months in factory fixing (as of today, still at factory fixing) Dono what chepo battery they using. so many complains their battery always swollen. My 5 years old acer gaming laptop and 3 years old lenovo gaming laptop still working fine as of today  |
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Feb 14 2021, 09:15 PM
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#3
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60 posts Joined: Jan 2010
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QUOTE(Asgaard @ Feb 14 2021, 04:09 PM) U can dream of refund or swap. U see those negative review in google and facebook then u will know about it. Sorry after read your story. Pity with u facing so many issue and problem. Actually i already pre-order with latest Onyx G RTX30. Hopefully will get good quality laptop. Henge broken causing the laptop cannot open the panel or close Keyboard spoilt cannot type anything Motherboard spoilt cannot on laptop HDD stop working, once remove ok. have to claim warranty myself |
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Feb 24 2021, 08:50 PM
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#4
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60 posts Joined: Jan 2010
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Pre order ETA feb-mar 2021 If still not arrive possible to be cancel?  |
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Feb 25 2021, 11:54 AM
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#5
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QUOTE(AMD64 FX51 @ Feb 25 2021, 04:55 AM) with this price i better opt to buy desktop PC spec with Yes u r right, but as my condition now always travel a lot n got quarantine many times in other country, laptop is the only option for me.ryzen 9 5900x rtx3080 same price as it. and full performance. |
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Mar 3 2021, 05:53 AM
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#6
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QUOTE(hamjun0225 @ Feb 27 2021, 06:08 PM) Bro, saw your review on Illegear FB and they have responded. I think you can request for partial refund and minus some processing fee. Recently i cancelled my pre order for onyx G rtx 3080 ..since they could not fullfil to deliver in feb or early of march. They tried to offer me change with order spec but i dont want.   So i request them to refund. This post has been edited by amiezam: Mar 3 2021, 05:56 AM |
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Mar 3 2021, 09:44 PM
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#7
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QUOTE(incubus_skj @ Mar 3 2021, 11:10 AM) did they let you go ahead with the refund? Since they can't deliver as per stated in invoice, customer should have right to refund. I cant wait because i will travel end of this month and very urgent to get the laptop as required spec. |
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