the locked thread is indeed a bad move. But Illegear members are not that active too to feedback more info. My Ionic so far running smoothly. Except the colour of the unit which makes the keyboard not very visible, the rest are good for me.

I will still go for Illegear for its price and my personal good experiences with their sales and support.
The ONYX V 3060 preorder is tempting but I still want to wait for AMD 5800H first.

Actually Lenovo can also get very good specs and cheap price. Only disadvantage here is some lead time is more than 8 weeks. But their warranty support should be good. Go to their thread and ask zm fong for his expert opinion.

Don't wanna sound like a representative or anything but to the people complaining about service I dont understand why. Among all the companies, this is the only company that i do not need to leave my laptop to diagnose for a week before they start fixing my laptop. I sent in for a screen replacement and told them that I urgently need my laptop so i sent on sunday morning and got my laptop before evening. I made sure they had stock beforehand. Could not do this with MSI last time... Dell different story la they come to your house and replace.

Overall satisfied with the 2019 illegear laptop so far.. i heard prior to first half of 2019 they had 2 major problems. 1 is the battery and second is the SSD was fixed without heatpads on it so it would overheat and spoil. I open up and check mine, it does have the thermal pad and i monitor temps doesnt heats up much.

Im thinking of the Onyx pro due to the magnesium alloy... lighter by 400grams haha

My battery on the onyx is also swollen after 2 years of usage. Throughout my 2 illegear laptop purchases (Onyx and Z5) I have went through 3 battery replacements. The cost of replacing the Onyx battery is 395 with 50 ringgit discount. Instead, I went to purchase another battery for 150 on Shopee for a similar battery model which is so far ok. So to those future Onyx buyers, bear in mind of this.