Ionic, already bloated with 1.3 years of usage.

Got myself an ONYX V (RTX30) around May last year. Was doing ok, but then recently started having
A. Just a black screen when left to idle for a while - no response to button press, power button still on, can still hear fan running, but the only way to trigger response is to force shutdown and restart
B. BSOD, usually tied to the AMD driver. Tried to ask for help from the WA helpline, essentially told to reformat my PC, which seems so ridiculous. I point out problem might be related to TPM, get told that the only way to disable TPM is to disable SecureBoot???

Already checked memory, did a clean reinstall of the chipset driver, GPU driver, latest updates all done, still having black screen if left for idle. Sometimes it will just become black screen during active use.

Very annoyed with it now.

I'm tempted to ask Illegear to take a look, but I am worried it'll just be a reformat then send back to me kinda deal, which is something that has happened to me before with bigger corps.

Can any operator help me? I bought 1 month ago and juz now my screen got problem....(tv no signal effect) after restart the'res shadow on the screen.....