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ILLEGEAR Onyx Discussion Thread V1, Illegear's first Bazel-less Notebook
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Asgaard
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 Feb 14 2021, 02:26 AM
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Avoid illegear at all cost.
2 years already enter service centre 4 times.
HDD spoilt, battery swollen, motherboard spoilt, Keyboard spoilt, Henge broken.
Bought laptop 2 years but 6 months in factory fixing (as of today, still at factory fixing)
Dono what chepo battery they using. so many complains their battery always swollen.
My 5 years old acer gaming laptop and 3 years old lenovo gaming laptop still working fine as of today
This post has been edited by Asgaard: Feb 14 2021, 02:30 AM
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Asgaard
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Feb 14 2021, 04:09 PM
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QUOTE(amiezam @ Feb 14 2021, 12:36 PM) Could you pls give more details on their service. Possible to get refund or swap to another model? U can dream of refund or swap. U see those negative review in google and facebook then u will know about it. Henge broken causing the laptop cannot open the panel or close Keyboard spoilt cannot type anything Motherboard spoilt cannot on laptop HDD stop working, once remove ok. have to claim warranty myself |
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Asgaard
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Feb 14 2021, 04:12 PM
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QUOTE(teamjoker @ Feb 14 2021, 11:28 AM) Onyx model? Whats the problem until need to be at factory for 6 months? more complex than a car? I got the Ionic model. Hope dont have battery problem. My Dell Latitude also got battery problem after 1 year but the on site support very good, change battery and also the charger for me without any questions asked. Dell service of course good. they well known for it. Reason need factory in china to fix is because they dont how to fix the problem here and no parts. Just imagine one day u wake up one to game, suddenly laptop cannot start. Need few months to repair and change whole motherboard. Then few months later u wake up want game, keyboard not working and expect u play game use mouse only. Cant wait for them to fix my laptop and sell away this piece of shit This post has been edited by Asgaard: Feb 14 2021, 04:15 PM |
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Asgaard
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Feb 15 2021, 11:50 AM
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QUOTE(Warwick @ Feb 14 2021, 11:35 PM) Wanted to get an Illegear lappy after watching Hardware Unboxed best AMD laptop review and saw the XMG was on top and found out about Illegear but it seems like there are quite a lot of issues relating to quality. I also saw the thread locked. Might have to look elsewhere instead. I too wanted to get a RTX30 series laptop. This was what I wanted but with what I have read about Illegear now I have to reconsider as who doesn't want reliability and good service support. Any suggestions of other brands? I have a old ROG with a 860m GPU.. yeah time to upgrade. [attachmentid=10788441] Asus is good if got the budget. Or else wait for Acer cheaper. The only thing to avoid is Acer monitor. |
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Asgaard
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Mar 8 2021, 08:41 PM
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...
This post has been edited by Asgaard: Mar 9 2021, 01:30 AM
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