QUOTE(cts0418 @ Jun 25 2019, 11:55 AM)
Hi cts0418, kindly find F2 upon bootupILLEGEAR Onyx Discussion Thread V1, Illegear's first Bazel-less Notebook
ILLEGEAR Onyx Discussion Thread V1, Illegear's first Bazel-less Notebook
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Jun 25 2019, 01:06 PM
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Junior Member
28 posts Joined: Feb 2017 From: Team ILLEGEAR |
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Jun 25 2019, 01:54 PM
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Junior Member
122 posts Joined: Oct 2010 |
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Jun 25 2019, 08:54 PM
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Senior Member
598 posts Joined: Jan 2003 |
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Jul 2 2019, 09:30 AM
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Junior Member
52 posts Joined: Jan 2013 |
does the onyx board support asynchronous dual channel?
right now i have factory 16gb 2666mhz, wanted to add in another 4gb 2666mhz to make it dual channel, wondering will it make any difference like increasing the speed, performance and such? This post has been edited by low0915: Jul 2 2019, 09:35 AM |
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Jul 2 2019, 11:10 AM
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Junior Member
28 posts Joined: Feb 2017 From: Team ILLEGEAR |
QUOTE(low0915 @ Jul 2 2019, 09:30 AM) does the onyx board support asynchronous dual channel? Hi low0915, the Onyx laptop do not support asynchronous dual channel configuration at the moment, hope this clarifies right now i have factory 16gb 2666mhz, wanted to add in another 4gb 2666mhz to make it dual channel, wondering will it make any difference like increasing the speed, performance and such? |
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Jul 4 2019, 02:29 AM
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#726
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Senior Member
3,327 posts Joined: Mar 2007 From: KL |
Need some help here. I recently updated windows 10 to version 1903. Everything is working properly except the audio. I tried to uninstall and re-download the realtek audio driver from illegear website ( audio_realtek_4_66). Not working. No sound although driver installed. No exclamation mark on device manager on the Realtek Audio too. The only way sound is working is when i uninstalled realtek audio from control panel. However if this is the case, Sound Blaster Connect App shows "Your audio device cannot be detected" . Onyx 8750h+rtx2060 user here
Update : I manage to get Realtek drivers install and working properly using built-in Windows troubleshoot. However, Sound Blaster Connect is broken now . So I uninstall it. Currently I am unable to reinstall the exe file downloaded from the website. It just doesn't appear in program files or my Start Menu after I install. This post has been edited by k!nex: Jul 4 2019, 03:33 AM |
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Jul 27 2019, 12:01 PM
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Junior Member
312 posts Joined: Aug 2012 |
would like to buy Onyx lite for video edit and programming job.. but onyx lite only has 8750h.. will the performance of 8750h n 9750h big different??
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Jul 27 2019, 01:03 PM
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Newbie
2 posts Joined: Apr 2018 From: Team ILLEGEAR |
QUOTE(sw1314 @ Jul 27 2019, 12:01 PM) would like to buy Onyx lite for video edit and programming job.. but onyx lite only has 8750h.. will the performance of 8750h n 9750h big different?? Hi sw1314, there is a difference between 8750H and 9750H. The i7-9750H processor clocks at between 2.6 and 4.5 GHz (4 GHz with 6 cores) while the i7-8750H at between 2.2 and 4.1 GHz (4 GHz with 4 cores, 3.9 GHz with 6 cores). and both has the same amount of power draw. Hence, performance of 9750H would be slightly higher comparing to 8750H. https://www.notebookcheck.net/9750H-vs-8750...6.247596.0.html https://www.techspot.com/review/1847-intel-...9750h-vs-8750h/ Above links is to reference for the comparison between both processor series. |
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Sep 27 2019, 12:13 AM
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#729
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Senior Member
1,388 posts Joined: Aug 2006 From: Sungai Petani |
Hi AZIM@ILLEGEAR, Prince J, STEVE@ILLEGEAR
I'm using Onyx i7 8750H. Can you send me a link to download latest BIOS? My unit has been replaced through RMA once and even now when on battery, if the battery dips below 60% I can see my cursor lagging and everything else lags. It come and goes and that annoyed me. Also, once in a while, whether I'm doing work (low load apps such as Word, Excel etc) or browsing the web or playing games, the screen went black and I can't get it back. Nothing can be done except to force shutdown and start the unit again. I haven't got the chance to drop by the office as I live in Kedah but would love to hear back any suggestions on why this happened and perhaps a way to fix this? This post has been edited by nyunyu: Sep 27 2019, 12:14 AM |
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Sep 27 2019, 12:22 PM
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Junior Member
28 posts Joined: Feb 2017 From: Team ILLEGEAR |
QUOTE(nyunyu @ Sep 27 2019, 12:13 AM) Hi AZIM@ILLEGEAR, Prince J, STEVE@ILLEGEAR Hi nyunyuI'm using Onyx i7 8750H. Can you send me a link to download latest BIOS? My unit has been replaced through RMA once and even now when on battery, if the battery dips below 60% I can see my cursor lagging and everything else lags. It come and goes and that annoyed me. Also, once in a while, whether I'm doing work (low load apps such as Word, Excel etc) or browsing the web or playing games, the screen went black and I can't get it back. Nothing can be done except to force shutdown and start the unit again. I haven't got the chance to drop by the office as I live in Kedah but would love to hear back any suggestions on why this happened and perhaps a way to fix this? Very sorry to learn about this! In regards to this matter, I would recommend for you to notify our Support Line regarding this by using the contact number below: 018-2618599 (WhatsApp) Will do our best to assist accordingly |
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Oct 1 2019, 01:25 PM
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#731
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Probation
0 posts Joined: Oct 2019 |
Hello, new member here, just got my Onyx a week ago and I noticed that the CPU temps get toasty pretty quick. I'm getting 98deg when gaming while the GPU is getting 87deg. Is this normal?
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Oct 1 2019, 01:55 PM
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#732
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR |
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Oct 1 2019, 01:58 PM
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Senior Member
2,658 posts Joined: Apr 2007 |
QUOTE(KillerActual @ Oct 1 2019, 01:25 PM) Hello, new member here, just got my Onyx a week ago and I noticed that the CPU temps get toasty pretty quick. I'm getting 98deg when gaming while the GPU is getting 87deg. Is this normal? Normal for i7 8750h and could be hotter with 9750h. Depending on what games you play and target frames, implement CPU and GPU boost and clock cap.I'm able to play fortnite at all epic settings 60fps without laptop cooler at around 72degrees max (average 63degrees) via that method. With laptop cooler around 70 ish. Pushing 120fps at 1.3ghz max GPU clock will be around 75-76degrees max-ish. Fortnite doesn't use much CPU anyway so for 6core12thread 8750h, even 2.2ghz max CPU is enough. Other games vary so understanding your game well will help to you minimize temp and noise level. Search this thread and even on main illegear thread for other suggestion from other hot laptop users. |
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Oct 1 2019, 03:03 PM
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Probation
0 posts Joined: Oct 2019 |
QUOTE(Prince J @ Oct 1 2019, 01:55 PM) S/N is GK5CP0Z2191600200QUOTE(pluginbaby @ Oct 1 2019, 01:58 PM) Normal for i7 8750h and could be hotter with 9750h. Depending on what games you play and target frames, implement CPU and GPU boost and clock cap. I'm using the model with the 9750H onboard. Really surprised me as I'm not used to temps this high, thanks for the input.I'm able to play fortnite at all epic settings 60fps without laptop cooler at around 72degrees max (average 63degrees) via that method. With laptop cooler around 70 ish. Pushing 120fps at 1.3ghz max GPU clock will be around 75-76degrees max-ish. Fortnite doesn't use much CPU anyway so for 6core12thread 8750h, even 2.2ghz max CPU is enough. Other games vary so understanding your game well will help to you minimize temp and noise level. Search this thread and even on main illegear thread for other suggestion from other hot laptop users. |
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Oct 1 2019, 04:52 PM
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Senior Member
8,240 posts Joined: Apr 2017 |
QUOTE(pluginbaby @ Oct 1 2019, 01:58 PM) 8750H is slightly hotter actually due to minor differences in manufacturing, even though specs look similarQUOTE(KillerActual @ Oct 1 2019, 03:03 PM) I'm using the model with the 9750H onboard. Really surprised me as I'm not used to temps this high, thanks for the input. Can help you go through some testing if you want to |
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Oct 1 2019, 05:13 PM
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#736
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Probation
0 posts Joined: Oct 2019 |
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Oct 5 2019, 11:28 AM
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#737
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Senior Member
1,638 posts Joined: Jan 2003 From: Subang Jaya |
Hi guys. Anyone know whats the power brick model and where I can get a unit in Singapore?
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Oct 5 2019, 02:24 PM
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Junior Member
28 posts Joined: Feb 2017 From: Team ILLEGEAR |
QUOTE(kyLL @ Oct 5 2019, 11:28 AM) Hi kyLLThe model number of the 180W power adapter (for Onyx with GTX 1060) is Chicony A15-180P1A, pictured here: https://imgur.com/97QnUFb However if you are unable to locate the variant in Singapore, it is still possible for you to obtain a third party unit to be used with the laptop - you would only need to ensure that the charging pin as well as the watt rating of the adapter is the same All the best ya! |
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Oct 5 2019, 03:29 PM
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Junior Member
51 posts Joined: Sep 2013 |
My Onyx's touchpad was bulging, took the cover off and it seems like the battery is swollen and hence pushing the touchpad. Removed the battery as a precaution.
How much does a new battery cost and can Illegear fix it in a single visit? |
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Oct 5 2019, 05:43 PM
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Junior Member
28 posts Joined: Feb 2017 From: Team ILLEGEAR |
QUOTE(jrlogger @ Oct 5 2019, 03:29 PM) My Onyx's touchpad was bulging, took the cover off and it seems like the battery is swollen and hence pushing the touchpad. Removed the battery as a precaution. Hi jrlogger, sorry to learn about this!How much does a new battery cost and can Illegear fix it in a single visit? In regards to this issue, we can try to replace the battery under warranty if the coverage is still valid. However in regards to the pricing (if the battery's one-year warranty is over) as well as the estimated time for the completion, I would recommend for you to inquire our Support Line directly via WhatsApp by using the contact below: 018-261 8599 - ILLEGEAR Support Line Will assist accordingly This post has been edited by AZIM@ILLEGEAR: Oct 5 2019, 05:54 PM |
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