Hi Azim , is it possible to change Onyx keycaps to Selenite keycaps ? Are they interchangeable. I still like the keycaps shape of the Selenite .

i read the previous post Onyx can buy larger battery
is it still available?
aiming Onyx Lite now

ic.. thank a lot
if buy the upgrade the battery along is how much?
because if i buy now the batttery still new

HI i bought the onyx recently like 2 day ago and i'm very new to owning a gaming laptop. Is it normal for the bottom side of the touchpad to be slightly raised?

The upper side of the keypad is firm within space whereas the bottom portion is elevated above the space. Is it normal? I apologize if my question may seem like nonsense but i would appreciate to hear from anyone regarding my question.

thank u so much for the reply.that sure gave me a peace of mind

is there new bios update and the lighting control panel newer version ? can the  admin post it here for me to download and update please

So, I had my ONYX sent to the office for BIOS update around 2 months ago which fix the common problem I had before but now, its comes with another problem(s).

1. My ONYX suffers 'windows lag' where when scrolling down the windows, it doesn't respond as fast as it should. This occurs quite common when not charging & when battery percentage is below 60%. Even YT videos need to buffer not because of Internet connection.

2. I noticed that my ONYX has a worse battery life than before. Before, I could run Onenote for around 2.5 - 4 hours. But now, it barely reach 1.2 hours.

Hi Azim,

My OnyxRTX2060 comes with Gaming Center v2.0.1.4. The version you attached is 1.2.3.4. Which one is newer?

Guys, does anyone have same problem with me? Blue light seems not working on my light bar. Try to reinstall different version command center still not works. Red and Green works fine

Hi guys, what is the key to enter into boot menu during bootup?

does the onyx board support asynchronous dual channel?
right now i have factory 16gb 2666mhz, wanted to add in another 4gb 2666mhz to make it dual channel, wondering will it make any difference like increasing the speed, performance and such?

Hi AZIM@ILLEGEAR, Prince J, STEVE@ILLEGEAR

I'm using Onyx i7 8750H. Can you send me a link to download latest BIOS?

My unit has been replaced through RMA once and even now when on battery, if the battery dips below 60% I can see my cursor lagging and everything else lags. It come and goes and that annoyed me.

Also, once in a while, whether I'm doing work (low load apps such as Word, Excel etc) or browsing the web or playing games, the screen went black and I can't get it back. Nothing can be done except to force shutdown and start the unit again.

I haven't got the chance to drop by the office as I live in Kedah but would love to hear back any suggestions on why this happened and perhaps a way to fix this?

Hi guys. Anyone know whats the power brick model and where I can get a unit in Singapore?

My Onyx's touchpad was bulging, took the cover off and it seems like the battery is swollen and hence pushing the touchpad. Removed the battery as a precaution.

How much does a new battery cost and can Illegear fix it in a single visit?

Is there going to be an Onyx SE or a refresh for the Onyx lineup? Looking to replace my OG Laguna if there is one.

Ohhh..means will have new products soon? 

Mind to spill the beans a bit?  maybe size and weight of the new product?

Hello guys, just asking if your Onyx screen remains blank after you close and open back the lid even you choose "Do Nothing" when close lid. I have tried to solve this issue for a long time and I could not resolve it. Any Onyx owner here experience the same thing I do?

It's very frustrating sometimes you just need to close the lid and reallocate for a while but instead you have to do a hard reset or make it goes to sleep and wake up to bring the screen back up.

Hi Azim, is the office open on Friday? Plan to drop by to have my laptop checked for the above issue.

Hi, can you please share with me your TS config?
I got this laptop almost 1 year too. But I just left it aside since was busying on work.

Then I found that my laptop became unstable after reformat.

I found that when my CPU doing heavy task and the temp getting higher, then BSOD appears.
After that, the CPU couldn't recognize the SSD which windows system installed on it.