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 Astro Version 13A, All about Astro Malaysia offerings

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uhlaw
post Dec 26 2018, 11:33 PM

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I received sms below:

RM0.00 ASTRO: More entertainment, more enjoyment on Super Pack now! We have upgraded your subscription to include Boo and BabyTV channels at no additional fee. Tune in to enjoy more variety this holiday season.
uhlaw
post Nov 6 2019, 10:05 PM

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QUOTE(klckm88 @ Nov 1 2019, 09:53 PM)
Strength is 60-65% Quality is 100% when is normal viewing

then sudden will random black out,and the Strength and Quality straight to 0%
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I faced that problem before. Solved it by replacing decoder. One of the cable port malfunction.

uhlaw
post Nov 7 2019, 05:58 PM

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What will be next step?

I been informed to choose between these two options:
Contract and without contract

Free installation but 2 yrs contract. If terminate earlier, penalty rm1.6k (no pro rated)

For without contract, u need pay rm499 for installation fee.

This post has been edited by uhlaw: Nov 7 2019, 06:02 PM
uhlaw
post Nov 14 2019, 10:01 PM

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This remote control is still usable on ultra box. More buttons thus easy access and more friendly user

This post has been edited by uhlaw: Nov 14 2019, 10:08 PM
uhlaw
post Nov 15 2019, 10:22 AM

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For Ultra Box, Inside general diagnosis, recording to "storage" is not authorized. sweat.gif

This post has been edited by uhlaw: Nov 15 2019, 10:22 AM
uhlaw
post Nov 15 2019, 01:23 PM

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QUOTE(nonny.mouse @ Nov 15 2019, 11:25 AM)
If I look at the old remote and compare it to new one, the new one looks more modern. It has a microphone button on it, this means it probably has Bluetooth but not enabled.
Most modern remotes controls (apple, amazon, android) have fewer buttons so you can use without looking down at the remote control - "heads up control". Older remote controls, with lots of buttons, need you to look down at the controller to navigate - "heads down control".
Which you like best is up to you, I like "heads up control", faster once you use it.
It is good Ultra is compatible with old remote and Astro give choice, lah?
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Yea, agreed what you said.

I myself also have mibox 4s with that kind of heads up control.

With that old astro remote control, no paring or setting needed o be done on ultra box. can just use it straight away.
Advantage about the old astro remote control, button is shortcut to those menu.

For example, VOD button will straight go to "My Library", subtitle straight to "Subtitle" during watching.
I like two separate "on and off" button for my tv and astro box. New ultra box remote control, merged two devices into one button.
Press and hold for TV, while press once for box.

uhlaw
post Nov 16 2019, 03:56 PM

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QUOTE(Doraku @ Nov 16 2019, 12:54 AM)
can you try using Usb drive instead? unsure.gif
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user posted image

I tried already, "not authorised"
uhlaw
post Nov 18 2019, 01:14 PM

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QUOTE(ronnie @ Nov 18 2019, 07:37 AM)
So Astro Ultra will use the same cable (mine's PVR 2 cables), just change the LNB and the Decoder, only right ?
I've multi-room subscription, the installer will install 2 units of Astro Ultra ?
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I also have multi-room package, but i only change main decoder, as my parents not familiar with new ultra box screen interface.
As CS told me previously, for my case i can cancel 2nd decoder anytime, as it is not upgraded to ultra box. Thus no contract for 2nd decoder.
uhlaw
post Nov 23 2019, 02:56 PM

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QUOTE(skycrew @ Nov 18 2019, 11:45 AM)
more than 100.

i got rm25 rebate every month

if i upgrade to ultra box, im no longer entitled for the rebate
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I just got clarification through email dated today (23/11/2019) regarding my RM30 monthly rebate, as follow:

"Please be advised that your account entitles for 24-months rebate based on the offer by our agent during a telephone conversation on 30th July 2019.

Do note, five (5) times rebate will be credited into the next invoice dated 10th December 2019. You may use and keep this e-mail for your reference."

Hopefully the rebate still continues as stated in email.
uhlaw
post Nov 23 2019, 04:58 PM

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QUOTE(skycrew @ Nov 23 2019, 04:25 PM)
why you got rebate?
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Your rebate amount not same as mine too. I got my rebate when i called in CS to request termination of my astro in July 2019. Then CS offered me rebate of monthly RM30 for 24 months, with condition no termination within 24 mths. So, i just accept the offer and continue to become astro customer.
uhlaw
post Mar 15 2020, 10:42 PM

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QUOTE(ONGEDWIN @ Mar 15 2020, 09:48 PM)
Hi, anyone having any problem with their latest ultra decoder?

Just now I tried to on mine, it shows SIM CARD error. You have inserted the wrong simcard. Please insert the correct sim card (CA 14).

I never disturb or adjust the simcard or even the decoder also.

Anyone can help?
*
Call CS, asked for resending signal after putting ultra box in standby mode.
It happened to me too.

This post has been edited by uhlaw: Mar 15 2020, 10:49 PM
uhlaw
post Mar 16 2020, 02:57 PM

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QUOTE(Zot @ Mar 16 2020, 08:48 AM)
They asked you to insert smart card in stupid box  biggrin.gif
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I saw feedbacks from some users in fb that CS requested them to change new sim card due to faulty sim card sweat.gif
uhlaw
post Jun 26 2020, 08:52 AM

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Anyone successfully mirror astro go to smart tv?
uhlaw
post Jul 14 2020, 08:25 AM

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May i know what is this issue? Totally no signal, and CS cnt give me actual answer and have to ask technician to come to my house to verify. CS told me maybe satellite dish spoilt doh.gif
uhlaw
post Nov 16 2020, 03:29 PM

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Wondering when is the official launching of Astro TV app apk? Why no news regarding the outcome of the beta tester?
uhlaw
post Nov 16 2020, 10:24 PM

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QUOTE(joshhd @ Nov 16 2020, 03:32 PM)
Typical Astro... Likes to keep everything secret. You ask CS agent, they say don't know.

So nobody knows when it'll launch also...
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uhlaw
post Jan 5 2021, 01:53 PM

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What is the difference between old superpack 3 and new superpack (no longer got 1,2,3)? CS told me new superpack is cheaper by RM17? (rm163 vs rm146)

This post has been edited by uhlaw: Jan 5 2021, 02:05 PM
uhlaw
post Jan 7 2021, 12:11 PM

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QUOTE(joshhd @ Jan 5 2021, 02:06 PM)
Astro will never go rugi one.. even change package, they also charge RM10 for conversion fee since it is considered "downgrading" ranting.gif ranting.gif

Anyway, i just addon another multiroom decoder, now got main + 2 multi.
Wondering max multi room is 4 unit?

This post has been edited by uhlaw: Jan 7 2021, 12:12 PM
uhlaw
post Mar 18 2021, 10:48 AM

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QUOTE(yongtjunkit @ Mar 18 2021, 06:54 AM)
I think the original Astro PVR remote cost rm30, joshHD probably can confirm this

Rm80 for the ultra box remote sounds overpriced bangwall.gif
*
I still using PVR remote on my ultrabox.. old man like me love those buttons thumbup.gif
uhlaw
post Mar 19 2021, 10:14 AM

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QUOTE(weareblahs @ Mar 19 2021, 09:52 AM)
Yes, that's the only solution. Using the "Cast" function on the Astro GO window on Google Chrome also works.
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May I know where is "Cast" button on Google Chrome browser in laptop?

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