QUOTE(joshhd @ Aug 13 2019, 12:47 AM)
Sending feedbacks to the website feels like wasting my time. I've put so much hope to their software team to really take it seriously to fix some issues and implement something new on the software, as I hope for the best for them. Turns out either the site is just for show and make us feel like they are so open hearted to accept feedbacks. Turns out I'm just fantasising too much.
I doubt that the beta software team are even reading those feedbacks and suggestions that are posted directly by beta testers. It seems to me that only those filtered, summarised feedbacks by some customer support team would be forwarded and referred to the software team, which I see this as a very ineffective and inefficient way.
Can't fix certain issues? Why? Please explain and communicate with interested beta testers on what are the difficulties that the software team are facing, instead of telling "we are working very hard to improve the software". Duh, I don't know you guys work very hard meh?
If there is such thing as Astro beta testers community discussion, I would love to join. Any new stuff, new hardware equipment, I would love to test it out and share my feedback, as long they don't ignore and sweep my feedback under the carpet because their customer service team already done this to me for many years already. I have tons of suggestions for them, till the point that sending email or call customer service support can become annoyed of me.
Either their engineers are not capable or top management stingy or they feel lose face if forumer more talent than their technical people.
You know, Bolehland style, tak boleh tegur, like Proton compared to Hyundai, what Proton achieve since 1985, despite logo changed, ownership changed, copy Lancer Fiore be Saga, eterna be Perdana, Mirage / Colt be Satria, Lancer EX be Inspira, exit from EU market, not capable promote to Japan and North America automotive market bla bla bla 成事不足,敗事有餘, I don't think Campro is a successful engine and yet still want to come out with Proton 2.0 ! 臉皮真厚,馬不知臉長
If they are willing to open heart, Thailand won't be the HUB OF AUTOMOTIVE OF THE ORIENT today.
Proton engineers working hard too but where is the achievement ? Lastly SOLD to China ! Jokes and best example of FAILED automotive case study which is good for student to look into.
The lost of Malaysia is other countries GAIN, especially Thailand and Singapore. FULL STOP.
This post has been edited by nag: Aug 14 2019, 01:40 AM