Is there a setting to remove black box on video. Feel like watching 480p in 1080p monitor

anyone else suddenly got paper bill for astro? i got it today and got extra charge due paper bill. so i called to ask why the extra charge and i never opt for paper bill since the subscription started

then, i said to cs if not revert back the amount charge and back to paperless bill will report to skmm. i said will sent the entire pdf bill as proof to skmm

the said will change it back and now waiting the confirmation. so anyone else suddenly got paper bill this month?