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 Astro Version 13A, All about Astro Malaysia offerings

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Kaka23
post May 1 2020, 01:11 PM

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QUOTE(joshhd @ Apr 30 2020, 10:38 PM)
I got the latest, April version of Astro Subscription Rate Card from someone...
Turns out what surprises me is, Super Pack 3 now has the same price as all other Super Packs. Previously Super Pack 3 costs RM163/month.
Also, Super Pack 3 now includes Star Chinese Channel (ch315) without additional cost.  blink.gif
Waw, add stuff quietly without letting the public knows? 

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I am now paying RM42/month... Now thre is no more this package for 42?

I plan to cut Astro for a while.. if I reconnect, need to pick the higher price package already?

Can I ask to cut Astro via internet?
Kaka23
post May 1 2020, 02:34 PM

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QUOTE(joshhd @ May 1 2020, 02:21 PM)
Your package shall remain as it is, even if you reconnect it. You said RM42/month. Sounds like you're on Family pack (RM39.95/month + 6% SST) to me.
Customers cannot suspend/terminate Astro accounts until MCO is lifted? Why? According to Astro, it's due to "limited access to system during the Movement Control Order period. "
Family pack is the most basic package on Astro.
Btw why you wanna suspend your Astro service? Financial issues?

That's the "customer retention specialist" talking to you. They twist here and there to make you stay and continue pay more.
That's why, if you've made your decision, just go ahead with it, and don't let them change your mind.
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I guess I can go stop my Astro temporarily from next Monday onwards...

Yes mine is 39++ /month.. but I can't remember the package name already. I see from above shared packages.. seems my package is not there anymore, so worry if i re connect Astro.. i need to select more expensive one.

Reason I cant to cut is because I dont watch Astro anymore since I subscribe nextflix. I only maintaining it because of local news.. I see during this MCO perios almost 2 months, I didnt watch Astro. Another reason is when my mother is here, just let he watch news and switching around the channels. Now that my mom is at hometown, I dont see her coming to KL anytime soon.. so thinking of cut Astro

This post has been edited by Kaka23: May 1 2020, 02:35 PM
Kaka23
post May 13 2020, 07:10 PM

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Now still emco.. Astro still doesn't allow to terminate the package? Until 9 June?
Kaka23
post May 13 2020, 08:17 PM

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QUOTE(joshhd @ May 13 2020, 07:42 PM)
Read this post: https://forum.lowyat.net/index.php?showtopi...post&p=96671954
Since you want to terminate Astro, of course they will want to sit down and have a tea with you first.
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Thank you bro..


 

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