Astro Version 13A, All about Astro Malaysia offerings
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 Dec 11 2024, 10:26 PM
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#81
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Senior Member
1,258 posts Joined: Jan 2003 
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QUOTE(lala_cai @ Dec 11 2024, 05:45 PM) I can confirmed now that legacy pack can add the multiroom smart tv as per mentioned by @joshhd. Just tried in the Astro app - no deal! Just added.   |
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Dec 11 2024, 10:49 PM
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#82
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Dec 11 2024, 10:42 PM) What pack are you currently on? Super Pack Lite 4. |
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Dec 12 2024, 10:43 PM
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#83
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Dec 12 2024, 09:45 PM) Sorry kkm. I just got informed that legacy pack customers are still not able to add Multiroom at this moment due to technical readiness. Now I'm concerned. I just signed up for Multiroom thru the CS on Whatsapp. They didn't raise any issues, just said wait for activation... But still cannot connect. Says "Sign In Failure". Code - 0402But they are planning to making that happen soon, so might have to wait another few more months from now... Apologises for the confusion...  However, those on 2021 packs are still allowed to add Multiroom as usual. This post has been edited by kkm: Dec 12 2024, 11:02 PM |
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Dec 12 2024, 11:03 PM
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#84
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(lala_cai @ Dec 11 2024, 05:45 PM) I can confirmed now that legacy pack can add the multiroom smart tv as per mentioned by @joshhd. Ah, but are you able to use the service?Just added. |
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Dec 13 2024, 10:14 AM
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#85
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(lala_cai @ Dec 11 2024, 05:45 PM) I can confirmed now that legacy pack can add the multiroom smart tv as per mentioned by @joshhd. Are you able to the Multiroom now?Just added. |
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Dec 13 2024, 07:24 PM
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#86
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Dec 12 2024, 10:57 PM) Try reach out to them again tomorrow. Who knows maybe they found another workaround? Yup, you're right, they just contacted me, said got technical issue. Need to resolve. May take up to 48 hours. But I doubt so... I'm not holding my breath... This post has been edited by kkm: Dec 13 2024, 07:24 PM |
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Jan 17 2025, 12:56 AM
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#87
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(mdziaf @ Jan 16 2025, 11:49 PM) No longer possible to get multiroom with old plans. Email CS who said all ok but last-last say oh cannot gotta call their hotline. Call hotline they say oh wait gonna check, and comeback kena upgrade new package first only can get multiroom. Not true. I'm on a legacy Super Pack, recently added Smartroom. Yes, before this cannot, but now they will add it. |
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Jan 26 2025, 10:04 PM
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#88
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Senior Member
1,258 posts Joined: Jan 2003
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Ok, I have Super Pack Lite 4 (Sports) together with News add-on. I'm paying rm150+ per month.
What can I ask to downgrade to? Im only interested in these 2, all the "free" channels don't interest me. |
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Jan 27 2025, 09:07 AM
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#89
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jan 26 2025, 11:58 PM) Super Pack Lite 4 (Sports) comes with 2 Mini packs selection, and it costs RM115 before tax... Also added Multiroom.What other things did you add until it reaches RM150+ per month?  |
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Jan 27 2025, 09:09 AM
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#90
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jan 26 2025, 11:58 PM) Super Pack Lite 4 (Sports) comes with 2 Mini packs selection, and it costs RM115 before tax... Also added Multiroom. And SST etc...What other things did you add until it reaches RM150+ per month? |
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Jan 27 2025, 10:26 AM
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#91
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jan 27 2025, 10:10 AM) Oh. Multiroom Box or Multiroom Smart TV? Smart TV. Why not you just call customer service, tell them you want to downgrade pack, and see what retention offer they propose to you? It's probably much worth it, compared to switching to Astro One pack. Bill should only be about 140 for next 3 months before the full Smart TV charge kicks in. This post has been edited by kkm: Jan 27 2025, 10:28 AM |
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Mar 8 2025, 06:34 PM
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#92
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Mar 8 2025, 09:32 AM) Wrong. Definitely. If Astro lost their sports coverage, I will be the first to cancel my subscription.Astro's biggest survival depends on Premier League and its comprehensive sports content. Hahahaha 🤣🤣🤣 Without it, Astro can slowly kiss goodbye 👋 That's why I have refused to make any changes that will result in an extended contract. |
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Apr 19 2025, 11:56 AM
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#93
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(fruitie @ Apr 19 2025, 09:32 AM) UniFi already called and counter-offered same price as Astro. Rm90 for 500mbps? Yes, still need verification otherwise they won’t know if someone submitted on your behalf without your knowledge. |
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Jun 25 2025, 10:57 AM
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#94
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Senior Member
1,258 posts Joined: Jan 2003
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And I want to terminate my Astro subscription. What is the most effective way of doing that? doubleM2, GamersFamilia, and 1 other liked this post
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Jun 25 2025, 09:18 PM
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#95
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jun 25 2025, 04:29 PM) What's the reason you want to terminate? It would have to be a huge retention discount... 🤣Want to terminate for good, or you're expecting some retention offer from them? I can get like 90% of what I currently watch from Sooka at a fraction of the cost of Astro. It's a no-brainer... Summore with Sooka coming up with more offers. doubleM2 liked this post
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Jul 1 2025, 04:58 PM
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#96
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jun 26 2025, 12:39 PM) Then call customer service tell them you want to terminate, then see what they say. Did that.I am currently paying rm140 monthly (Super Pack Lite plus News plus Smartroom), they only offered me rm30 off with 3-year contract. I said thanks for the offer, but no thanks. |
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Jul 1 2025, 05:05 PM
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#97
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(kkm @ Jul 1 2025, 04:58 PM) Did that. Note that the way Sooka works means Smartroom is actually built in...I am currently paying rm140 monthly (Super Pack Lite plus News plus Smartroom), they only offered me rm30 off with 3-year contract. I said thanks for the offer, but no thanks. |
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Jul 1 2025, 05:20 PM
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#98
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jun 27 2025, 12:55 AM) Woman charged with 743 counts of database tampering to undergo psychiatric evaluation Yes, it's a bit strange. I first thought the "database tampering" was to offer additional services to subscribers for money. Like adding channels or packages. Or unauthorized discounts.https://www.nst.com.my/news/crime-courts/20...rgo-psychiatric Errrr... I have no idea what's the full story behind that lady, so... No comment... But the proceedings don't seem to point to that... |
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Jul 1 2025, 11:31 PM
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#99
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(joshhd @ Jul 1 2025, 10:26 PM) You mean Multiroom Smart TV... Termination in progress. They just asked me to get the Ultra box ready for pickup. And yes, I'm now on Sooka Premium. Btw which Sooka plan are you on? Premium RM47.10/month? Yeah wanted to confirm about that too. kkm Since you decline their retention offer, so what's the next process that they advised you? And sorry, I meant Multiroom Smart TV.... This post has been edited by kkm: Jul 1 2025, 11:34 PM |
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Aug 29 2025, 07:53 PM
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#100
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Senior Member
1,258 posts Joined: Jan 2003
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QUOTE(Barricade @ Aug 29 2025, 05:51 PM) How's the quality of Sooka? Since there is buy 1 year free 1 year promotion now, was thinking to subscribe to stream EPL I would say very acceptable! |
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