They phase out VOD on their old boxes

May be next year will upgrade to ultra box 😎

Sounds like a DMT5 model to me.
Meaning, now when you try to boot your PVR box, the front panel there just shows "BOOT" and then keep repeating, is it?

Try refresh NVRAM method to see if it solves the issue:
https://support.astro.com.my/question/refre...-hd-enabled-box

If still doesn't work, the next thing I would suspect, would be a faulty power adapter...
Is your Multiroom's box also using the same model of PVR box as your main box? If yes, try swap the power adapter and see if issue persists.
Or if you have friend or relative who is using the same PVR box model as yours, try borrow their power adapter and see if issue persists.

If all fails, then yeah, probably some chip in your PVR box is dead.

Is this Astro's way of getting me to change to Ulti box?
Nothing got to do with that. Don't need to think until that far.

PVR box can still work even when the hard disk is faulty, or even removed.
It's just that you won't be able to record/view recordings and download On Demand content (which is to be discontinued on Dec 2025).
You can still watch Astro as usual. It won't cause entire PVR box to fail entirely.
Some repair electronic shops may know how to repair Astro box, but that would be outside Astro's jurisdiction.
You can give it a try if you know where to find.

From Astro's perspective, they are offering FREE Ulti/Ultra Box upgrade, and a guaranteed NO CONTRACT option to all PVR box users (provided if you remain at whatever package you're on now).
Plus, the On Demand service for PVR box will be discontinued by 31 Dec 2025, so I see that they've been actively encouraging customers to upgrade, especially those who actively using the On Demand service on PVR box.
But do note that upon upgrading the box, by default, they will tag your Astro account under Plug & Play mode.
If you want to continue watching Astro via satellite reception, you must specifically mention to the agent that you want Satellite.

On Demand service will stop working from Jan 2026 onwards.
If you don't mind losing access to the On Demand service, then should be fine.
You can still continue watching Astro with PVR box. Core functions like recording all those, will still work as usual.

In other words, from Jan 2026 onwards, whether your PVR box connects to the Internet or not, it gives no benefit anymore.

Noted, not into on demand service or pvr 😐🐝

Thanks for the advise. Will try outnur suggestions 1st

Hi everyone I need to ask that my hbo max and disney plus which is linked with my astro platinum pack account suddenly asked to subscribe.
And my platinum pack contract expired on 2027.
What should I do?

This post has been edited by sky3742: Nov 8 2025, 09:15 PM

Check again, if still problem contact CS on Monday morning.

Love watching CGTN documentary so much, it's very good ☺️🐝

What kind of content that made you love watching CGTN Documentary so much?

The place, food, lifestyle especially documentary bout china.. Cuz ive been to china few times before but with this documentary, i got more info and knowledge from it 🙂🐝

Thanks, both of you. Successfully switched to plug and play mode. Had to re-login to the streaming applications but that’s no biggie.

Cheers!

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This post has been edited by yongtjunkit: Nov 11 2025, 02:04 PM

joshhd
This is the one ive told you

Didn't pay up your bill huh 😁

Anyway...
It's quite drastic measures taken by astro...
Previously don't have like this on our TV display @ channels....

Always overdue a bit yet still paying it each month 😅
Ya, previously don't have, paying it every 2 month including overdue.. This time astro got no mercy with me, every month if overdue a bit this message pop up on screen, previously english, now malay 😅, if they fed up with me soon will be pop up in tamil 😆

Ya la, they also got financial issue, so now they will make sure all the subscribers make a payment on time 😬

It’s subscribers’ responsibility to pay latest by due date. I’m surprised they don’t suspend the account if pay once every two months.

Viu is now RM4.99 per month for the first 6 months. Limited time offer.

https://astro.com.my/viu

Still keeping B.yond? I remember last time they called many times to change to Ultra

Previously when im used to pay once every two month, they will suspend it at the end of the second month until make a full payment, then back to normal.. But early this year most of the time paid on time and sometimes slightly overdue, so the message will appear on screen if overdue 😆🐝

Yes 1st gen byond 😂, but next year will upgrade to ultra 😎

This post has been edited by GamersFamilia: Nov 20 2025, 01:42 PM