QUOTE(smileguy @ Nov 28 2022, 04:30 AM)
The 4K broadcast is actually a few seconds faster than tv2 using antenna for meAstro Version 13A, All about Astro Malaysia offerings
Astro Version 13A, All about Astro Malaysia offerings
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Nov 28 2022, 01:23 PM
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9,275 posts Joined: Jan 2005 From: KL. Best place in Malaysia. Nuff said |
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Nov 29 2022, 11:20 AM
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Senior Member
780 posts Joined: Aug 2006 |
QUOTE(joshhd @ Nov 26 2022, 11:36 PM) You use Ultra Box? Connect via LAN cable or WiFi? Totally Agreed with you. Plug & play very bad for UHD channel 805. even is lan cable connected but still buffering likesome interval. Im using 100Mbps.Have you tried watching channel 805 continuously for few hours? Did you experience intermittent buffering that lasts 1-2 seconds, or loading icon randomly appear on-screen for few seconds when watching the channel? Astro can deal with its content delivery network provider, Amazon Web Services (AWS) to increase its current network capacity to deal with congestion issues. Is it expensive to increase its current network capacity to deal with congestion issues? How expensive is it? Also, P&P lesser one UDH channel 806 |
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Nov 29 2022, 12:18 PM
Show posts by this member only | IPv6 | Post
#14763
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All Stars
18,504 posts Joined: Oct 2007 From: P.Jaya |
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Nov 29 2022, 02:13 PM
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All Stars
10,510 posts Joined: Jan 2003 From: Atlanta |
QUOTE(hafiez @ Nov 26 2022, 12:58 PM) ok, just contact them via whatsapp and they pointed me to the same page. Has Astro contacted you for the free upgrade? Mine is still no news from them yet.in that page, yes there is no popup button to switch packs. just need to wait whether they will actually contact us with confirmation. the page im referring to just now is in the account page. in that page there is page to upgrade box tie to the smart card that we use. |
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Nov 29 2022, 09:43 PM
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Senior Member
7,796 posts Joined: Dec 2014 From: Malaysia |
QUOTE(smileguy @ Nov 28 2022, 04:30 AM) QUOTE(nexona88 @ Nov 28 2022, 10:15 AM) QUOTE(Zot @ Nov 28 2022, 10:46 AM) Everything is delayed unless you go to stadium. Back and forth relays from Earth (stadium) to satellite, and then satellite to Earth (broadcaster/pay TV providers) here and there, it is normal to expect to have additional few seconds delay added to it. Stadium sent to service satellite. Those broadcasters like Astro that subscribed to that service will download and then upload again to their own satellites before received by subscribers. The terrestrial services can transmit straight to subscribers unlike satellite broadcasters. Well, the speed of light is fast. Probably need less than a second from Earth to satellite and back to Earth but data sent in packets depends on bandwidth available to be completed. Other thing include censorship, ads, etc. I believe both Astro and RTM obtain the live feeds via satellite. But I think what smileguy is trying to highlight here is, he notice that the FIFA live feed on TV2 appears to be faster than the ones we see on Astro channel 825/826, as he notices that the team scored the goal first on TV2, followed by Astro channel 825/826. QUOTE(linkinstreet @ Nov 28 2022, 01:23 PM) |
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Nov 29 2022, 10:13 PM
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#14766
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2,980 posts Joined: Jan 2007 From: Mount Chiliad |
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Nov 29 2022, 11:01 PM
Show posts by this member only | IPv6 | Post
#14767
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Senior Member
6,103 posts Joined: Apr 2009 From: Marang, Terengganu |
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Nov 29 2022, 11:11 PM
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Junior Member
6 posts Joined: Nov 2022 |
paying 200+ for astro but end up watching pirate on PC
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Nov 29 2022, 11:18 PM
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Senior Member
7,796 posts Joined: Dec 2014 From: Malaysia |
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Nov 29 2022, 11:38 PM
Show posts by this member only | IPv6 | Post
#14770
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Senior Member
6,103 posts Joined: Apr 2009 From: Marang, Terengganu |
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Nov 30 2022, 08:10 AM
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Senior Member
7,938 posts Joined: Mar 2014 |
QUOTE(joshhd @ Nov 29 2022, 09:43 PM) Back and forth relays from Earth (stadium) to satellite, and then satellite to Earth (broadcaster/pay TV providers) here and there, it is normal to expect to have additional few seconds delay added to it. It depends on how broadcast streaming flow in their SOP. If same flow, terrestrial broadcast should be still at least a second faster.I believe both Astro and RTM obtain the live feeds via satellite. But I think what smileguy is trying to highlight here is, he notice that the FIFA live feed on TV2 appears to be faster than the ones we see on Astro channel 825/826, as he notices that the team scored the goal first on TV2, followed by Astro channel 825/826. |
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Nov 30 2022, 08:37 AM
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Probation
8 posts Joined: Feb 2020 From: Johor, Malaysia |
QUOTE(abangcosta @ Nov 27 2022, 11:38 AM) Noted on that bro. I will try lodging a report to MCMC and see their consequent action. Thanks again for your kind reply. Just an update on my case.So, apparently, I did lodge a report to MCMC. After around 2-3 working days, I received a call from Astro, they mentioned that they got the report from MCMC. Long story short, at last their management agreed to switch my account from Plug & Play to Satellite mode. However, they said my account need to renew again the contract for 24 months Nvm on that, now I'm happy back because I got all channels working again! Also, hopefully TM will install fibre optic around my new home area in the near future joshhd liked this post
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Nov 30 2022, 09:04 AM
Show posts by this member only | IPv6 | Post
#14773
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Senior Member
7,796 posts Joined: Dec 2014 From: Malaysia |
QUOTE(abangcosta @ Nov 30 2022, 08:37 AM) Just an update on my case. So what did you mention in the MCMC report? You mentioned about getting "Subscription Required" message, or streaming latency, or what?So, apparently, I did lodge a report to MCMC. After around 2-3 working days, I received a call from Astro, they mentioned that they got the report from MCMC. Long story short, at last their management agreed to switch my account from Plug & Play to Satellite mode. However, they said my account need to renew again the contract for 24 months Nvm on that, now I'm happy back because I got all channels working again! Also, hopefully TM will install fibre optic around my new home area in the near future And when they change your account to Satellite, did they say something about arrange technician to come install Astro dish whatsoever? |
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Nov 30 2022, 11:31 AM
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Probation
8 posts Joined: Feb 2020 From: Johor, Malaysia |
QUOTE(joshhd @ Nov 30 2022, 09:04 AM) So what did you mention in the MCMC report? You mentioned about getting "Subscription Required" message, or streaming latency, or what? Yeah, of course I mentioned everything from A-Z on my problem And when they change your account to Satellite, did they say something about arrange technician to come install Astro dish whatsoever? Happened that they called me yesterday during office hrs, so as I'm also not at home due to work, I had to feedback them the status the next day, which is this morning. So, when they change to Satellite, they did mention that if still not OK, they will once again send a technician to recheck and resolve the problem, but in my case as everything works fine, so no need lah. joshhd liked this post
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Nov 30 2022, 02:06 PM
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Moderator
9,275 posts Joined: Jan 2005 From: KL. Best place in Malaysia. Nuff said |
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Nov 30 2022, 05:14 PM
Show posts by this member only | IPv6 | Post
#14776
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Senior Member
6,103 posts Joined: Apr 2009 From: Marang, Terengganu |
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Nov 30 2022, 06:03 PM
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All Stars
10,510 posts Joined: Jan 2003 From: Atlanta |
Qash-M liked this post
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Nov 30 2022, 07:06 PM
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Senior Member
6,103 posts Joined: Apr 2009 From: Marang, Terengganu |
Now can watch 806, although bit late.
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Nov 30 2022, 09:32 PM
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Junior Member
31 posts Joined: Oct 2008 |
Legacy Super Pack 3 subscriber but did not change to Ultra Box last year because my Plasma TV was not HDCP compliant but decided not to change the TV as it was still in good working condition. I have now decided to buy a 4K TV and called up CS to change to Ultra Box. Requested to maintain the legacy pack subscription but CS was unable to accede, so switched to a new package. Currently using satellite dish and PVR. May I ask what are the factors to consider for using the satellite cable connection or the Plug and Play for the Ultra Box.
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Nov 30 2022, 10:45 PM
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Moderator
9,275 posts Joined: Jan 2005 From: KL. Best place in Malaysia. Nuff said |
QUOTE(hyalbert @ Nov 30 2022, 09:32 PM) Legacy Super Pack 3 subscriber but did not change to Ultra Box last year because my Plasma TV was not HDCP compliant but decided not to change the TV as it was still in good working condition. I have now decided to buy a 4K TV and called up CS to change to Ultra Box. Requested to maintain the legacy pack subscription but CS was unable to accede, so switched to a new package. Currently using satellite dish and PVR. May I ask what are the factors to consider for using the satellite cable connection or the Plug and Play for the Ultra Box. Plug and Play is easier (you only need an internet connection), and it does not have the rain fade issue that the satellite connection has. But Satellite is faster (30s to 1 minute faster depending on where the plug and play stream decides to pick up) and has slightly better image quality. The picture on satellite is also consistent, while for plug and play it's will dynamically change depending on your internet speed. If you are into live sports, then I'd suggest using satellite. |
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