QUOTE(Maxieos @ Jul 4 2018, 12:39 AM)
I don't understand your question , lets say bought an item now and 5 minutes later found out wrongly bought because of seller didn't list out the expiry date or item doesn't list out the correct spec.
Can buyer cancel the item immediately within 5 minute ?
If seller haven't "confirm" order ? or if seller "confirm order" buyer can cancel the order ?
How does laz know you don't have ready stock ? I remember laz give out few days to prepare for stock.
I know about 11street wasn't that good in terms of response from CS not sure about buyer cancel it.
All of the 3 platform , which one is the fastest on refund for seller and buyer ?
Shopee is good if there is a protection for both parties.Scare to see buyer like us bought a PS4 pro and shipped a mouse instead.If without unboxing , no one knows what item inside but if unbox seller can claim buyer cheated. Hassle.
I don't know about how much laz side buyers , but shouldn't they have an option for scammer who return wear/use item ?
Laz should give every Seller a sticker and encourage seller to record the "boxing" procedure+putting the sticker.
Laz should also have rating on buyer and seller on how well on both.Only seller who sell and buyer who bought can rate.
1. i think yes in any platform when you purchase it wrongly. Confirm or not still can request cancel by the buyer. Refund process may vary depend on which kind of payment you make, credit, debit, direct transfer.
2. Good practice to open a parcel, when received it, snap a picture, when open it take video, it you really scare on scam. Most system is like this, seller provide platform their shipping tracking no, once status of the shipment DELIVERED, it will complete the order automatically in system.
3. Lazada with a very special policy, they can wear it and return in 7-14days, this is why lazada buy stuff is best, but not good due for seller, bcos they QC (checking return ) team not mature yet, they check nothing and send back to seller. Seller receive bad/wear stuff and complaint no way.
4. Business goes to fair and trustfulness la, if all buyer and seller doing in this way, this environment become china style la, who will belip online sales again.
So good luck on hunting only la.