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> Lazada Discussion V28 | #LazCelebrate, #LazTruck #LazadaBirthdayMoments

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stargate8
post May 25 2018, 02:21 PM

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QUOTE(MGM @ May 25 2018, 02:07 PM)
Did u get sv for these cancellations?
*
nope
stargate8
post May 25 2018, 07:41 PM

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PETRONAS Gift Card RM500 (Reloadable). now 450 bought 4 pcs dy
stargate8
post May 25 2018, 10:01 PM

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QUOTE(shirohamada @ May 25 2018, 07:46 PM)
shopback 3%. lazada cimb -rm25.
*
i use lgc so 0 amount paid, no need use shopback
stargate8
post May 25 2018, 10:02 PM

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QUOTE(yfwai @ May 25 2018, 07:52 PM)
i see comment receive inside only RM100 so ...
*
donno the comment real or not
stargate8
post May 28 2018, 11:39 AM

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received 4pcs PGC bought @ 450 for 500value, later go petronas station to check the value inside is 500 each...
stargate8
post May 28 2018, 10:06 PM

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Lazada scammed me again, 2 pcs PGC rm500 only has rm300 value
anyone experienced this b4? how long does it takes to get solve?
stargate8
post May 29 2018, 12:26 PM

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QUOTE(anakMY @ May 28 2018, 11:49 PM)
Have u called their customer care line?
*
yesterday night email asklaz
stargate8
post May 29 2018, 12:59 PM

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QUOTE(anakMY @ May 29 2018, 12:31 PM)
Is it better to just call mesra customer care straight ? They will help to investigate also
*
PGC fulfilled by Lazada although sold by petronas
most probably they pack wrong value cards for shipment, or petronas gave lazada wrong value cards

update : i just chat on livechat with Fauzan, can't help much except to wait 48hours, i asked about compensation for the messed up, told me to wait after investigated

Thank you for calling Lazada Malaysia.

Based on our interaction, your concern is being escalated to the relevant department. We will revert back to you once we have the information. We thank you for your anticipated patience in this matter.

Should you require further assistance please feel free to revert to us at http://www.lazada.com.my/contact/# and we will be glad to assist you. Thank you for shopping at Lazada Malaysia.

Fauzan Rashid | Customer Care Specialist
Lazada Malaysia
stargate8
post May 29 2018, 01:46 PM

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QUOTE(hirano @ May 29 2018, 01:25 PM)
What is lazada email? Im currently working, so browsing mobile app at work is a pain in the arse
*
asklaz@lazada.com.my
stargate8
post May 30 2018, 03:36 PM

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Lazada customer care specialist really poorly trained

only now revert via email ask me to contact Petronas myself, yet she gave the wrong link http://www.petronas.com.my/Pages/contact-us.aspx WTF ask me to call corporate HQ for what

i go and call mesralink myself instead at 1300888181
told mesralink incorrect value PGC then i gave Lazada order number and name, have to wait 7 to 14 working days, WTF, so i have to keep on chasing for the rm400 short.

stargate8
post May 30 2018, 04:01 PM

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QUOTE(anakMY @ May 30 2018, 03:51 PM)
Chill bro, this is the risk of buying online haha. Patience my fren, they will definitely gv u back the money.
*
you experienced b4? So now have to wait Petronas to top up to the affected cards?

QUOTE(JJKTP @ May 30 2018, 03:53 PM)
Fcuk the customer service.
*
no no i'm not devil.gif
stargate8
post May 30 2018, 04:19 PM

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QUOTE(yfwai @ May 30 2018, 04:16 PM)
Why short RM400 1 card inside RM400?
*
ordered 4pc RM500
received 2pc rm500 and 2pc rm300
so short of rm400

Lazada compensate rmX0 for the messed up
stargate8
post Jun 1 2018, 02:25 PM

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this lazraya sales make my day bad... nothing to buy with the shake vouchers, pet vouchers, and sorry vouchers

waiting top up 30% promo


stargate8
post Jun 1 2018, 02:31 PM

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QUOTE(fxrdxxs @ Jun 1 2018, 02:28 PM)
Hardworking also no luck, me no single voucher got from shake
*
i shaked get 1 rm10 off and 1 rm18 off, aiming for rm50 but to no avail
stargate8
post Jun 4 2018, 12:15 PM

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QUOTE
https://www.lazada.com.my/products/goodyear-eagle-nct5-with-installation-17550r15-17565r14-18555r15-19555r15-19560r15-20545r16-20555r16-i16680522-s20532751.html?spm=a2o4k.my_wishlist.price_observing.47.3b9949fbWgzADW&mp=3


bought 1 pay using hlbwise + SCHLB20 (RM20 Off, Min. RM200 Valid on Mondays, App only) + shopback unsure if this applicable or not

This post has been edited by stargate8: Jun 4 2018, 12:16 PM
stargate8
post Jun 4 2018, 12:21 PM

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QUOTE(ExpZero @ Jun 4 2018, 12:18 PM)
I also have hlbwise but I never heard of the SCHLB20, where do you get these information ya
*
https://pages.lazada.com.my/wow/i/my/partne...2829822_2413400

i was searching for vouchers end up found this, my lucky day
stargate8
post Jun 4 2018, 02:20 PM

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QUOTE(Rajey @ Jun 4 2018, 02:10 PM)
Just want to check, can LGC be used to purchase PGC?
*
can.

update PGC now 93
stargate8
post Jun 4 2018, 02:41 PM

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QUOTE(alexwsk @ Jun 4 2018, 02:40 PM)
just bot at RM95 this morning  ranting.gif  vmad.gif  mad.gif
*
it was briefly at 90.90 before back to 93
stargate8
post Jun 4 2018, 03:55 PM

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guys how soon the auto revalidate of voucher u experienced?
after input card details then payment error occured, now my LGC need to wait 24hours
stargate8
post Jun 4 2018, 04:13 PM

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QUOTE(WaCKy-Angel @ Jun 4 2018, 04:02 PM)
my experience with LGC is it will NOT revalidate, need to contact CS for replacement voucher, and that replacement voucher cannot be use for PGC
*
thanks, chat with LAZ agent, wait for their email... sigh hope soon, wanna buy another tyre

QUOTE(car_computer @ Jun 4 2018, 04:05 PM)
or try this way
LGC replacement voucher > LGC > PGC
*
wow wise move...


QUOTE(ClarenceT @ Jun 4 2018, 04:03 PM)
Oh Ya. Petronas Whatsapp codes (valid till 15/6) 12% can be used to purchase the special LGC RM100 (-RM12). Then use LGC to buy PGC.
*
yup cfmd can use to buy special LGC 100 and 200

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