i also reckon that they sold to me 2nd hand parts...coz 2 items(250gb hdd and asus mobo) i bought from them have to send for warranty...i have never experienced so many hardware failures in my life....however, it could be argued that it was a coincidence...

apart from that...the TM branch in digital mall wanted to charge me rm50 for the service charge for sending in my mobo for RMA (as i bought it 1 over year ago) which is quite absurd as other shops only "dare" charge me 30 bux only....the TM workers are also quite incompetent...making me go on a wild goose chase trying to send in my mobo to ASUS for RMA...(making me drive all the way down to the asus service centre near LYN only to be told by the service centre workers that they do not handle mobos and they requested me to send back to shop i bought from...then i called TM up and they directed me to the local distributor only to be told by the local distributor that they do not deal with end users.... in the end, i sent it to another shop that charged me 30 bux only)