Hi members,

I'm looking for hardware that can support 100 wifi user. Currently I'm using Unifi 100Mbps with router Asus RT-AC3200 but the connection is not stable. In 1 or 2 hours will disconnect once or connected but cant access internet . So I'm planning to choose Ubiquiti or Mikrotik hardware . Please suggest which suite & reliable for my needs.

Thanks

Many thanks for the suggestion!

yes go for Ruckus for cost effective solution
If Aruba is too expensive to maintain with volume 100 users

Ruckus is better than Ubiquiti?

Currently finding reseller nearby.

There are a couple of settings under the Wireless-Professional tab that you can disable to improve performance. Example Airtime Fairness, Roaming Assistant etc.

The other issue is the RT-AC3200 (not the GT-AC5300) has the older Broadcom 5GHz chip and a slower processor than the GT-AC5300 or RT-AC86U.

You may consider adding another one or more AP from Ubiquiti or Mikrotik and let these AP handle the 100 connected clients, which obviously the AC5300 cannot handle. ASUS had not published the max client for AC5300 and guess its probably 30 to 50, or so clients.

Tagging bro soonwai for his expert opinion regarding Mikrotik.

I turned off both already.

Do you suggest I change the ASUS router or add new AP? Which is prior?

If the ASUS works fine, then adding one or two AP will be sufficient. The enterprise AP are not that expensive and will support a lot of users each. With 100 concurrent clients, probably get 2 AP, to load balance and also to offer redundancy. Prices are couple hundred each.

You can still keep AiProtection, VPN client and VPN server etc from ASUS.

Ruckus controller is in the market quite some time and it is stable can cope for high volume include enterprise
Ubiquiti is more towards SME usage, in term of stability can usela

in your case, do you have Wifi Controller?

I like ubiquity because of the impressive user interface and visibility of network, you can get whatever info you need and easily manage all devices. It also can create guest network easily with one time password and captive portal, you can put company logo on it and looks professional. Limited IT knowledge people also can manage it but do get someone who experience when you first time set it up. Create Vlans for guest and mobile devices that not required local lan resources and only allow those devices connect to internet.

While, it is not the cheapest option, mikrotik also quite good. They have some technical peoples here that can provide you good suggestions and advices.

100 wifi users , I would suggest to use 4 to 5 access points + 1 router. ubiquity network is easy to setup

The ASUS router works fine, but I dont know what caused the internet cut off in few minutes every 1-2 hours. However its still connected . I think i will change the router first to see the result.

I dont have. Only router for wireless & switch for ethernet.

Thanks for your suggestion . I have seen that Ubiquiti is easier to configure than Mikrotik. I prefer spend some money to get the easier handle one because im not really into IT & network

Thanks for your suggestion .

How big is your office space?

depends you need to check the wifi signal coverage in the office before decide how many AP you needs to deploy

try ping few hours from asus to internet using command prompt

i'd recommended you xcaim, subsidiary of ruckus, aiming entry-level enterprise market
personally juz dun like brand ubiquity

I'll vote ubiquiti hands down!
UAP AC HD able to handle 500+
but use the ubiquiti USG Pro 4, and their POE switch as well

actually for router i suggest mikrotik, for wifi ubiquiti. The reason is that mikrotik is a far better router and ubiquiti calls their fanbase fanatical alongside with other dodgy things in their company politics (shareholder stuff).

Agree of Mikrotik Router, but advance configuration also very not so user friendly

reading the needs, ASUS routers are actually good, but you have to update the firmware, the best way to test is to connect via wifi AC and ping the wifi router itself. Currently even my asus routers are giving me issues on wifi and the best ping i get is 2ms, with the tplink given by tm, i get 1ms or less on wifi.

If you have the tp link given by tm, use that for wifi and use mikrotik as your router, you will get the best experience this way. Otherwise consider getting mikrotik for wifi as for mikrotik, as long as you have sufficient ram and CPU, it wont matter how many users you have whereas with ubiquiti can be buggy for many numbers of users depending on model though.

You are probably right about Mikrotik however ubiquiti is ranked equal. IF you want to get serious enterprise stuff, thousands of clients, VOIP, hardened security, realtime transactions routing, fault tolerant etc neither are in that ballpark, not even close.

At times, the discussion that "SME" gear is best and high end consumer gear is crap mindset is misplaced (not referring to you here, just saying in general). The main difference is that if you do not require multiple VLANS etc its simpler to pick the consumer gear as once setup, you do not need to spend time monitoring and tweaking.

The RM500 router, if the right model with good reliability including firmware is sufficient for whatever Unifi package at the moment, or a bit of future proofing the RM1,500 or more router with more fancy features would be enough for up to 1gbps fibre. Just look south at the SG networking forum and see what is common there.

The problem here isnt the internet speed, because even an old single core MIPS router can do 1Gb/s using hardware acceleration, the question here is on wifi and i know by heart that even consumer gear can handle a decent number of clients on wifi, it all boils down to how the wifi router handles wifi clients, either through software or the wifi chip. This is actually where some high end consumer routers are ill equipped because the wifi chip is router through the switch chip which means that the wifi chip is handling the clients limiting the number of wifi clients. Mikrotik puts the burden of handling wifi clients on software, and so do some ubiquiti wifi APs. At a low price point, going with either of those 2 brands for wifi is a good choice for hundreds of clients. MU-MIMO can also be an advantage here too.

As far as speed goes, my router will do 10Gb/s software NAT with firewall and QoS without issues but i am also on 100Mb/s unifi. With routers like mikrotik theres no need to spend so much money on a high speed router as you get the same features regardless of price, which is different with ubiquiti. I dont usually recommend ubiquiti after seeing their booklets on trying to get investors, shady business practices and so on.

If you want serious enterprise stuff i'd recommend you go with a self built x86 based router with the right OS choice for the job (linux server or purpose based OS like pfsense) coupled with actual enterprise APs and not look at either mikrotik or ubiquiti however ISPs do use mikrotik at their exchanges because their price/performance cant be beat not even by ubiquiti as ubiquiti's speed claims are unreliable for the kind of customers that use them.