Well, most consumers here don't really know their rights and since i was reading up on the topic, might as well post it for the good of all buyers that actually read through this section lawl.

Consumer Protection Act of 1999
http://www.kpdnhep.gov.my/pub/kpdn/downloa...on_Act_1999.pdf

Here's the quick link

http://www.kpdnhep.gov.my/index.cgi?action...b=consumer_1999

Generally a culmination and reinforcement of older acts. Hope it helps in any future disputes or whatnot. Interpretation is open to all so go ahead and post (although most likely someone other than me will answer, go ask RBR)

EDIT : ADDED.


Trade Descriptions Act of 1979
http://www.kpdnhep.gov.my/index.cgi?action=pub&pub=akta_1972

This generally alludes towards the enforcement of proper descriptions and definition of false advertising.


Hope the mods sticky this to educated people abit

This post has been edited by empire23: May 12 2007, 07:17 PM

Contracts Act?
Sales of Goods Act?
Interpretation Act?
Penal Code (on Fraud,Cheating whatnot)
Limitation Act?

this is hard stuff.. but still good as info for the people who are unaware of their rights and what their limits are!

Enforcement of the law is what we need in Malaysia, not just paper law.

Let me clear up some cob webs in this forum...

1. The Law?

You can throw all this out the window, since there a minimum amount that can be claimed before a Magistrate and its way too costly to pursue a legal action.

Contracts Act?
Sales of Goods Act?
Interpretation Act?
Penal Code (on Fraud,Cheating whatnot)
Limitation Act?

2. What about Consumer Associations?

CASH
Consumer Tribunal
CFM (Consumer Forum Malaysia)

etc...

They have no application in this forum, so dont bother running to them unless of course the Seller is a Mechant has a store/retail outlet/company and the amount is substantial.

And of course Receipts of purchase, proof of postage etc...

3. For a more practical aspect?

Basically there is no legal remedy unless:
a. it involves criminal elements; and/or
b. the amt is significant; and
c. have the paper works and documentation available as evidence i.e. receipt of purchase.

Early steps of preventing yourself from being a victim is essential to avoid sticky situations like this. So do the reading all the essential info is listed in the forum.