Well, it's no surprise that people still have bad perceptions for Korean cars. Their SC is really bad, even the official ones from Naza. Only a few from Naza is actually reputable.

As for the car, I suggest you go for test drive then only try to find good deals online. All those in KL/Selangor can't give a good deal because they are mostly under Naza umbrella. The one not operated under Naza are the ones where you get better deals. You get additional discount and even 3 years free service. Additionally, some authorised sc are friendly and even help you install official kit that you bought from ebay like auto cruise module for Rio.

Previously I tried walk in to their branch in kota damansara to enquire about something. The receptionist told me they only had junior technicians. Told me to go to Red Cube PJ.

Personally I really prefer the authorised sc in Kota Kemuning named JD Auto.