One of my phones can only use Basic Data (no LTE band 5).

So I added-on some Basic Data. The app shows remaining usage, which always go down with use, as expected.

BUT the balance is sometimes it 100MB higher, and sometimes not. If you have come across it, you will know what I mean. Has anyone come across it?

https://community.unifi.com.my/t5/plan/How-...eload/ta-p/9506

This post has been edited by howszat: Apr 21 2018, 03:38 PM

From what I read somewhere, minimum usage is 10MB within 90 days to keep active. Or 1 call, or 1 SMS.

Yes, I have a similar problem where the remaining quota sometime show 100Mb higher, and sometime not.

Check again, daily, and see what you get. For me, it's sometimes up, and sometimes down. Up/down difference is 100Mb.

With usage, both figures keeps going down as expected. But the remaining quota via the unifi app is up/down by 100Mb.

This is one of my spare SIM received in Jan.

Never received any email notifications to top-up.

Today received an "Your line has been terminated. We hope you'll come back." email.

Nope - ring the number and get "The number you have dialed is not available".

Have not used that line, or top-up, since Feb, or thereabouts.

My other 2 Unifi mobile lines, I'm using and keeping active.

TM already spamming on this..

Please don't add to the noise.

--deleted--

This post has been edited by howszat: Nov 12 2018, 08:22 PM

Only TM can tell you that.

Why don't you try your Live Chat via your other still-alive number and see what they say?