Official TM Unifi Mobile Fans Club & Enquiries V7, I am #Bebas
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 Aug 11 2018, 10:02 AM
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#1
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Newbie
4 posts Joined: Dec 2014  
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Hello, i'm new here! I recently tried to change line from Hotlink prepaid to Unifi mobile, then they send me an sms said that my request was rejected. The next day, unifi send me an email telling me that it was rejected due to overdue unpaid. If i may ask how can you have an overdue on a prepaid? Anyone experienced this before?
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Aug 11 2018, 10:43 AM
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#2
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Newbie
4 posts Joined: Dec 2014
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QUOTE(wilson1stop @ Aug 11 2018, 10:20 AM) Did you line was actives? Well the line was active, been using ever since and top up like usual. Somehow it's really weird that it suddenly got rejected due to overdue 😪 |
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Aug 11 2018, 04:59 PM
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#3
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Newbie
4 posts Joined: Dec 2014
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QUOTE(wilson1stop @ Aug 11 2018, 11:04 AM) Did you ported-in exceed cooling off periods? Eg 30days in some telco. For prepaid they have cooling off periods too? I thought that only apply to postpaid plan? Hmm i guess i'll try to contact the telco. Thanks!Better contact your current telco for assistance. |
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Aug 11 2018, 05:02 PM
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#4
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Newbie
4 posts Joined: Dec 2014
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QUOTE(wailing81 @ Aug 11 2018, 12:01 PM) I swap from hotlink to unifi mobile as well on February or March. No problem swapping. I still have credit inside hotlink and not yet expired. Took around 2 to 3 weeks time for this process I see, there shouldn't be any problems to change from hotlink prepaid to unifi right? Usually problems come if you use postpaid. Mine isn't expired yet, i still top up my hotlink. Just tha,t it's weird they told me that I have an overdue |
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