Just request to port from digi and got the sim from tmpoint. Lets see how long will this take. Previously port from celcom to digi took only 24hours. Haven't got the sms from digi to confirm the port out though

Lol same thing happened to me. How did you proceed? Got the same reason for my failed port out request, called digi cs and they said something about me auto subscribed to free weekly streaming pass. Then she said its now settled at their end i need to contact unifi to reapply. Dunno where to contact unifi now to reapply. Tried the livechat at the unifi website but the cs there told me to contact via unifi app. Tried the unifi app but theres only form to submit. Tried callng 100 but theres no option for unifi mobile. Now dunno howto proceed and i would love to avoid visiting tmpoint again.

Scratch that, contacted unifi via fb and they've initiated the port in process again, got sms from unifi instantly. Crossing fingers and hoping this would be a success this time. Stupid digi making life harder