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 Official TM Unifi Mobile Fans Club & Enquiries V7, I am #Bebas

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Aspick
post Aug 10 2018, 04:38 PM

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QUOTE(terence_nwb @ Aug 10 2018, 09:47 AM)
What's your phone model? AFAIK, unifi mobile VoLTE only works on certain brands and models, i.e. most of the Huawei and Samsung flagship devices, even iPhones aren't supported yet.

No need to call them to enable, it is activated automatically, just plug and play if the service is available.
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Guys, why my phone when on VoLTE, I can get HD calls but no internet line? I'm using Huawei y7 prime and in settings enable 4G.

Edit: In the settings > more > mobile network, if I turn on VoLTE calls I lose internet connection but still can call/receive calls.

This post has been edited by Aspick: Aug 10 2018, 04:45 PM
Aspick
post Aug 10 2018, 09:47 PM

Getting Started
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Junior Member
189 posts

Joined: Jul 2018


QUOTE(terence_nwb @ Aug 10 2018, 05:06 PM)
Did the 4G icon become 3G when you receive call?

Or go to settings and phone status, check the network type when you receive call to confirm.
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There's no 4G icon at the top status bar. Only VoLTE icon and when incoming call, call is HD quality



This post has been edited by Aspick: Aug 10 2018, 10:07 PM


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Aspick
post Aug 11 2018, 09:05 AM

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QUOTE(terence_nwb @ Aug 10 2018, 10:34 PM)
I should rephrase my sentence, it causes confusion.
Argh, this is weird, it's a Huawei phone right? Is there any Huawei user can share their thought?
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Yup Huawei Y7 Prime. Funny thing is when I disable VoLTE calls. I get back internet connection but no more VoLTE.

Can any Huawei users of this model verify having the same issue?
Aspick
post Feb 20 2019, 06:36 PM

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I also bought the buy 1 free 1 60mins+60sms on the 16 Feb and complain thru live chat wt their cs on 19 Feb. Until now still haven't receive the free pass.

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This post has been edited by Aspick: Feb 20 2019, 06:37 PM
Aspick
post Feb 20 2019, 07:34 PM

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I just got an sms message below and checked they have credited the free pass to me. 😁

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Aspick
post Feb 20 2019, 09:29 PM

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QUOTE(ckimsem @ Feb 20 2019, 08:15 PM)
I received my free pass just now, with unifi mobile CS calling to me asking for confirmation.

Hope everyone gets it soon. smile.gif
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Yep, i also got a call from unifi mobile CS. 👍
Aspick
post Mar 7 2019, 10:19 PM

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QUOTE(ZeDeedIsDone @ Mar 7 2019, 08:16 PM)
I just got the

RM0.00 unifi: Stay actively #BEBAS on your line. Make a call, send a text, watch a movie! Continue to use and enjoy the non-expiring credit benefits.

This was after using mobile data since mid-Jan (just used it yesterday to keep it valid)
Does that mean I haven't resarted the 90 day cycle yet (and it'll become invalid by mid April) or am I just paranoid and the message has no meaning?
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QUOTE(Ngto @ Mar 7 2019, 08:26 PM)
They just want to frighten people to use more data.
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True. I think they automatically and purposely send the sms to tempt us to use more their services. I received the same sms today even though i had made a call on 1 march.

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