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 Official TM Unifi Mobile Fans Club & Enquiries V7, I am #Bebas

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tympg
post Oct 31 2018, 01:35 PM

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QUOTE(Min Hyo @ Oct 31 2018, 01:27 PM)
You mean now we can see got the status " termination in progress' word in our app?
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Only for those accounts marked for termination, of course.
leonhang
post Oct 31 2018, 02:06 PM

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QUOTE(Min Hyo @ Oct 31 2018, 01:27 PM)
You mean now we can see got the status " termination in progress' word in our app?
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Yes it's there, if your account is due for termination this week, any other weeks will still show it's "active"


tympg
post Oct 31 2018, 02:19 PM

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QUOTE(leonhang @ Oct 31 2018, 02:06 PM)
Yes it's there, if your account is due for termination this week, any other weeks will still show it's "active"
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The status on my account is blank. Maybe mine is one of the early accounts which will last forever 😃
Min Hyo
post Oct 31 2018, 02:33 PM

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QUOTE(leonhang @ Oct 31 2018, 02:06 PM)
Yes it's there, if your account is due for termination this week, any other weeks will still show it's "active"
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did it written down the specific date of termination in the app?

This post has been edited by Min Hyo: Oct 31 2018, 02:33 PM
leonhang
post Oct 31 2018, 02:35 PM

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QUOTE(Min Hyo @ Oct 31 2018, 02:33 PM)
did it written down the specific date of termination in the app?
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No, the specific date of termination is only sent to your email
leonhang
post Oct 31 2018, 02:38 PM

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QUOTE(tympg @ Oct 31 2018, 02:19 PM)
The status on my account is blank.  Maybe mine is one of the early accounts which will last forever 😃
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It's actually a bug, sign out and sign in again
Min Hyo
post Oct 31 2018, 02:39 PM

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QUOTE(leonhang @ Oct 31 2018, 02:35 PM)
No, the specific date of termination is only sent to your email
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how many days will you get to know advance from the date you receive your email?
leonhang
post Oct 31 2018, 02:48 PM

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QUOTE(Min Hyo @ Oct 31 2018, 02:39 PM)
how many days will you get to know advance from the date you receive your email?
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I received the email yesterday night, and my due for termination is this Sunday, so around 5 days I think
Min Hyo
post Oct 31 2018, 02:57 PM

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QUOTE(leonhang @ Oct 31 2018, 02:48 PM)
I received the email yesterday night, and my due for termination is this Sunday, so around 5 days I think
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i see, thanks for your info. last question, the day you receive your e-mail , is it means you have already 85 days never touch the sim card at all even small usage like using data within 85 days?
leonhang
post Oct 31 2018, 03:04 PM

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QUOTE(Min Hyo @ Oct 31 2018, 02:57 PM)
i see, thanks for your info. last question, the day you receive your e-mail , is it means you have already 85 days never touch the sim card at all even small usage like using data within 85 days?
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Yes they're all brand new never touched, did insert the sims but never used them for anything (no data, no calling, no sms) haha
Min Hyo
post Oct 31 2018, 03:09 PM

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QUOTE(leonhang @ Oct 31 2018, 03:04 PM)
Yes they're all brand new never touched, did insert the sims but never used them for anything (no data, no calling, no sms) haha
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do you still remember when you receive the sims?
leonhang
post Oct 31 2018, 03:41 PM

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QUOTE(Min Hyo @ Oct 31 2018, 03:09 PM)
do you still remember when you receive the sims?
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31st January 2018
Min Hyo
post Oct 31 2018, 04:13 PM

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QUOTE(leonhang @ Oct 31 2018, 03:41 PM)
31st January 2018
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thats more than 90 days already. shocking.gif anyway, u dont have to top up to stay active. any usage will prolong the active period if you still have the free data, sms or call minutes.
tympg
post Oct 31 2018, 04:32 PM

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QUOTE(Min Hyo @ Oct 31 2018, 04:13 PM)
thats more than 90 days already.  shocking.gif  anyway, u dont have to top up to stay active. any usage will prolong the active period if you still have the free data, sms or call minutes.
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I think in practice, TM gives much more leeway than 90 days. The "90 days" thing was just to "encourage" people to use the network regularly. If they had strictly followed the 90 days rule, they would have lost a fair number of subscribers already.
Min Hyo
post Oct 31 2018, 05:44 PM

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QUOTE(tympg @ Oct 31 2018, 04:32 PM)
I think in practice, TM gives much more leeway than 90 days.  The "90 days" thing was just to "encourage" people to use the network regularly.  If they had strictly followed the 90 days rule, they would have lost a fair number of subscribers already.
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but still i hope they show the dateline in their app . anyway sooner or later the line will be terminated but just dont know when unless you check your email. i got other family members sim cards as well but i don't have access to their account so its pretty annoying if we don't have the dateline to plan for the usage.
KannaSai1
post Oct 31 2018, 07:40 PM

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How to check prepaid validity ya?
saitong09
post Oct 31 2018, 08:39 PM

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QUOTE(KannaSai1 @ Oct 31 2018, 07:40 PM)
How to check prepaid validity ya?
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Live chat with CS using the apps
KannaSai1
post Oct 31 2018, 10:25 PM

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QUOTE(saitong09 @ Oct 31 2018, 08:39 PM)
Live chat with CS using the apps
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Can’t diy?
saitong09
post Oct 31 2018, 11:49 PM

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QUOTE(KannaSai1 @ Oct 31 2018, 10:25 PM)
Can’t diy?
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As of now, no
totally_skint
post Nov 1 2018, 12:09 AM

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QUOTE(anakMY @ Oct 31 2018, 10:42 AM)
LOL wonder why now only TM wanna implement this termination thing. Must be they are having too many customers, wanna terminate some.
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Ran out of phone numbers.

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