hey guys, i've just signed up the digi family plan rm250 early last month which offered 1 principle line + 4 supp line, during the month i kept the 5th line unused due to one of my number that i wanted to add in just ported to other telco so will need to wait for another month in order to mnp to digi.

but just yesterday when i went to add the 5th line i was told that the new digi family plan 250 has just changed to only 4 lines in total, so i couldnt add anymore.

i chatted with digi live chat and told them i signed up for the previous digi family plan not the latest and being tied to the contract so what had offered during signup by mean should follow and remain same as offered, but staff keep telling me it cant be done and t&c already stated digi has the right revise or modify the agreement anytime.

this is just so ridiculous am going to make a complain to kpdnkk later, may i ask will any actions to be taken to this kind of case and what else could i do? please advice.

rm250 for only 4 lines now turn out to be not that worthy, they changed the new same family plan to only 4 lines and this also apply to older user who dint utilise all 5 lines before the changes, crap. can suka2 revise the agreement unfairly