Digi Fans Club & Enquiries V15, Let's Inspire
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 Jul 27 2018, 06:35 PM
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#1
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Senior Member
3,305 posts Joined: Dec 2012 
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Stupid DG, I port out to U Mobile and then call me offer RM60 Unlimited 10mbps with 5GB hotspots. I complaint about the poor coverage then ask me dont reply to the confirm sms first and give 48hrs for their technician to check.
Then offer me RM80 with 20GB hotspots instead of give me rebate for my current Infinite 150. They prefer me pay 60 instead of give me rebate and pay 100+. Want me stay, but still provide the poor services until now. |
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Jul 27 2018, 06:54 PM
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#2
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(alexanderclz @ Jul 27 2018, 06:37 PM) hmm doing that means many really have been porting out. we'll know when the next subscriber report comes out. Because they dont know how to use the correct strategy to remain their customers. They like the user number instead of revenue number. Stupxd. |
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Jul 31 2018, 09:26 AM
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#3
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Senior Member
3,305 posts Joined: Dec 2012
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Digi can simply tied you with the contract to force you stay. BeKful ya~~
Very pandai~~ 
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Jul 31 2018, 09:55 AM
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#4
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(alexanderclz @ Jul 31 2018, 09:46 AM) usually if they will tie u up for further 6 months if u ever accepted any special offer. otherwise if you didn't, complain mcmc. They ask me dont reply the MNP confirmation first until their technician team check the poor coverage that I complained. Ask me give me 48hrs. I agree to give them 48hrs. But I never accept any offer from them.  Btw, already complain to SKMM. |
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Jul 31 2018, 11:03 AM
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#5
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Senior Member
3,305 posts Joined: Dec 2012
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QUOTE(fairylord @ Jul 31 2018, 10:04 AM) Remember to report back the progress...they buat suka hati je Sure. Will keep follow up with SKMM. By right they cant simply tier an 'Exclusive Deal' to my account which consider as contract. |
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Sep 1 2018, 10:47 PM
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#6
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Senior Member
3,305 posts Joined: Dec 2012
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Look like Digi down.
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