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Digi Fans Club & Enquiries V15, Let's Inspire
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jackiez
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May 19 2018, 02:55 PM
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Getting Started

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hey sifus, would like to ask are the 2 supplementary line given in digi family 150 able to enjoy unlimited calls and certain data allocated to those 2 line? do i have to pay extra by doing that
This post has been edited by jackiez: May 19 2018, 02:59 PM
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jackiez
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May 19 2018, 09:47 PM
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Getting Started

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QUOTE(Cimo @ May 19 2018, 04:49 PM) Both supplementary lines come with unlimited calls. Data is automatically shared with the main line, but you can set the limit via digi app. No additional charges for that got it thx btw one more question the 2 supplementary lines can be for any digi number/user yet to be removed or added anytime without restriction? This post has been edited by jackiez: May 19 2018, 11:08 PM
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jackiez
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May 20 2018, 11:44 AM
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Getting Started

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QUOTE(kenlui @ May 20 2018, 08:34 AM) Yes I think so but u'll have to go to a Digi centre to do it and all lines has to be under your name. QUOTE(Cimo @ May 20 2018, 09:26 AM) All the supplementary lines will be registered under your name. If it belongs to other people, e.g. your wife/gf, they need to give consent before it can be registered under your package. This can only be done at Digi center. also the person am gonna sup to, need to be with me during the procedure or can be done through calling at counter? actually sharing this plan with my friend but hes not at my hometown anymore This post has been edited by jackiez: May 20 2018, 01:42 PM
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jackiez
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May 20 2018, 10:17 PM
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Getting Started

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QUOTE(Cimo @ May 20 2018, 04:32 PM) Last time when I did the change, my wife was present together and she need to sign some form and photocopy of her ic. Not sure if it could be done without the presence of that person. thanks a lot for your infos
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jackiez
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Jul 11 2018, 11:52 AM
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Getting Started

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hey guys, i've just signed up the digi family plan rm250 early last month which offered 1 principle line + 4 supp line, during the month i kept the 5th line unused due to one of my number that i wanted to add in just ported to other telco so will need to wait for another month in order to mnp to digi.
but just yesterday when i went to add the 5th line i was told that the new digi family plan 250 has just changed to only 4 lines in total, so i couldnt add anymore.
i chatted with digi live chat and told them i signed up for the previous digi family plan not the latest and being tied to the contract so what had offered during signup by mean should follow and remain same as offered, but staff keep telling me it cant be done and t&c already stated digi has the right revise or modify the agreement anytime.
this is just so ridiculous am going to make a complain to kpdnkk later, may i ask will any actions to be taken to this kind of case and what else could i do? please advice.
This post has been edited by jackiez: Jul 11 2018, 12:08 PM
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jackiez
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Jul 14 2018, 09:33 AM
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Getting Started

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QUOTE(xixiv @ Jul 13 2018, 10:05 AM) Wanted to sign up today for the 1Principal + 4 supp line but realised it has been changed to this AIYO WHY 😒 rm250 for only 4 lines now turn out to be not that worthy, they changed the new same family plan to only 4 lines and this also apply to older user who dint utilise all 5 lines before the changes, crap. can suka2 revise the agreement unfairly
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