I am using Maxis Home Fibre and I am unable to connect to the internet since 4AM this morning...

My Account Number: 1461131326

I have called Maxis support (1-800-82-1123) and the person confirmed I am indeed offline, he promised to call back in 2-3 hours but so far nobody called.

I have also emailed customercare@maxis.com.my, I only get automated reply so far.

I checked maxis website and this forum is listed as one of the recommended sites to seek support.

Is Maxis support lurking here?

This post has been edited by forextor: Mar 31 2018, 07:07 PM

Hi forextor,

Based on our checking there is Fibre issue detected at Ampang area and are in the midst of rectification. We apologize for the inconvenience caused.

TQ

I just installed maxis home fibre 30mbps. The line very bad. Internet on 2nd floor cannot reach. What should i do?

Router TG784n V3

Thanks in advanced


This post has been edited by zaidam: Apr 2 2018, 03:35 PM

Change router if you not using VoIP. If you are, you have to bridge the router to another better third party router that you can buy yourself.