Huawei Huawei P20 and P20 Pro
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 Apr 10 2018, 02:11 PM
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#1
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Senior Member
1,617 posts Joined: Apr 2007 
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those camera emboss with high possibilities of scratching. is it contain scratching protection? (there are almost all smartphone with camera emboss)
besides, the main touch screen, is it tempered glass? for example galaxy S9 it stated Corning Gorilla Glass 5, but no info on P20 (gsmarena) This post has been edited by future80: Apr 10 2018, 02:17 PM |
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Apr 18 2018, 02:02 PM
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#2
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Senior Member
1,617 posts Joined: Apr 2007
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QUOTE(lopqtx @ Apr 18 2018, 06:57 AM) with huawei vip, the warranty is 1 year or total of 2 years?  QUOTE(rayfoo @ Apr 18 2018, 08:41 AM) still 1 year.. i curious about VIP, so i search google, i found below , for selected model onlyhttp://consumer.huawei.com/minisite/my/vipservice/index.html of course, with term and condition. Priority service at Customer Service Centre. --> not sure what is this mean? advantage on jump queue? is service centre has special counter for this? warranty--> still 1 year but with 1 to 1 exchange quote * 1. One-to-one exchange policy is only applicable if the followings criterion are met. i. The product is purchased from Huawei Authorized Dealer. ii. The product must be a local set (original shipping country - Malaysia and IMEI must match with database). iii. The product is accompanied with the original receipt/proof of purchase within 12 months from the purchase date. iv. All 1 to 1 exchange is only rendered for Hardware issues. quote This post has been edited by future80: Apr 18 2018, 02:07 PM |
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Apr 19 2018, 02:18 PM
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#3
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Senior Member
1,617 posts Joined: Apr 2007
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QUOTE(jhleo1 @ Apr 19 2018, 11:17 AM) P20 series no more 1 to 1 exchange right? Only repair since Mate 10 series. not sure, seems it did not in the list of VIP,but we can see at some where, when purchase P20/P20 pro, it free VIP card, for example https://shopee.com.my/Huawei-P20-with-Honor...2154.1042171962 https://shopee.com.my/Huawei-P20-Pro-Free-V...2154.1042731627 |
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Apr 19 2018, 05:08 PM
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#4
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Senior Member
1,617 posts Joined: Apr 2007
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QUOTE(nickchk89 @ Apr 19 2018, 02:22 PM) Just i unbox and i found vip card what does this card offer? not sure, P20 is not in the list of link belowhttp://consumer.huawei.com/minisite/my/vipservice/index.html QUOTE(digitalcode @ Apr 19 2018, 02:24 PM) I scanned the QR code and it says this app is not available in your country... is it defaulted to china? I bought ori from midvalley huawei dealer. you bought from physical shop? you may visit them again for information, because we are blur regarding VIP cardSorry I meant the Huawei VIP card. QUOTE(jhleo1 @ Apr 19 2018, 04:24 PM) VIP Card now no longer like last time. Huawei Mate 10 also have free VIP card but no more 1 to 1 phone exchange like previous models such as P10 plus or Mate 9. Many have already mentioned this in Mate 10 group. What I know now there is only one-to-one replacement for screen damage within first 3 months. seems VIP not VIP enough, always got alot term and conditions.Anyway I believe it depend on case by case. You have right to claim one to one exchange within a year if Huawei unable to fix your phone. This post has been edited by future80: Apr 19 2018, 05:14 PM |
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