Can anyone offer any advice?
First discovered the problem
My Webpage
A day later after resetting the phone
This post has been edited by dixonjasa: Jul 13 2018, 12:31 PM
Huawei Huawei P20 and P20 Pro
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 Jul 13 2018, 12:10 PM
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#1
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Junior Member
85 posts Joined: Nov 2009  
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All the sifu. I am a new owner of P20 Pro. Very happy with the phone since i bought it but there was a problem. My camera video doesn't work. Reset my phone then it worked....for about a day then the problem came back on again. Huawei SC advised me to clear data of the camera if the problem arises but it doesn't solve the problem. I have sent them two utube video to showcase my problem. Still waiting for reply for my second video.
Can anyone offer any advice? First discovered the problem My Webpage A day later after resetting the phone This post has been edited by dixonjasa: Jul 13 2018, 12:31 PM |
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Jul 13 2018, 12:32 PM
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#2
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Junior Member
85 posts Joined: Nov 2009
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QUOTE(olygopoly @ Jul 13 2018, 12:29 PM) 2nd video can view. 1st kenot view Sorry having problem putting the 1st utube video on. now change to link instead |
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Jul 13 2018, 12:33 PM
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#3
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Junior Member
85 posts Joined: Nov 2009
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QUOTE(olygopoly @ Jul 13 2018, 12:28 PM) have u try hard reset the phone ? after hard reset with fresh OS try using the video. if still persist might be hardware problem Yes i reset the phone and it worked well....for a day or so then the problem came back. |
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Jul 13 2018, 01:17 PM
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#4
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Junior Member
85 posts Joined: Nov 2009
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QUOTE(chittyserv @ Jul 13 2018, 12:47 PM) Im not a P20 or p20 pro owner but try this . Yes i noticed that. Tried various setting on full screen and resolution but it didn't help1. change resolution 2. find the option in the Phone so that the camera app support for the fullscreen mode. (there is somewhere in settings to add this) why i ask to try cause it seems the full screen button appear below before the thing stop recording. just suggesting =) |
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Jul 13 2018, 02:13 PM
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#5
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Junior Member
85 posts Joined: Nov 2009
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I have Camera FV and Open Camera in my phone. Camera FV is the free version so video is not available. I could take video without any problem when i use open cameraq app
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Jul 13 2018, 02:19 PM
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#6
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Junior Member
85 posts Joined: Nov 2009
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The reason i haven't sent to SC are
1. Sold my old phone so no spare phone at the moment 2. Service centre not available in my town. hope to solve this problem myself if possible. I had a firmware upgrade C636 version 2 days ago but it had no effect on the glitch.... |
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Aug 31 2018, 11:03 AM
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#7
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Junior Member
85 posts Joined: Nov 2009
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This question has probably been asked before.
Can someone shares with me what brand of P20 pro screen protector that doesn't leave white edges (Halo Effect) on the edges of the screen? |
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