I just registered 150GB plan 2days ago. Speed is averaging around 40 to 50MB.

Can someone clarify the following -
1- Is the speed normal or should it better pending on location? Can Celcom check the region speedrate within the area?
2- If i use booster, can it help to increase the speed?
3- I am using media box (Android) and ipad to surf Youtube (App). How do they or I know that it would deduct from Walla 1TB quota? Same with other apps as well.

Thank you.

May I know how did you change the DNS at admin section? I am getting 30+ speed only.

Damn.. the speed dropped to 4 to 5mb as compared to when I purchased it, which was running around 40mb.

Any one encountering this issue ..I am located at Ipoh area.

Thanks for response. I am located at Ipoh garden area.
I will likely purchase this plan as it is better than Stimx ... running at 4mb max !!

If we reset the modem, do we need to reconfigure the settings again or just bring back to Celcom to reset the modem.

I opened the complaint to them when my speed was running 4 to 8MB, as compared the 1st time usage/ 40 to 50MB. After the reboot their port, the speed is much better, averaging around 14 to 16MB.

Any advise?

Yeah bro .. i didnt expect that either. As i said, when i switch on the first time and use it for several days, the signal was 40plus. Suddenly, it dropped to 4 to 8 only.
I have changed the password, etc .. how does that help to improve it? I am thinking of resetting the modem but not sure if the configurations will out since it is from Celcom.

[quote=alexchew_2020,May 9 2019, 03:36 AM]if using android phone install a huawei apps called hmanager look around. it's used to pair with b618, 22d ver modem when idle it wont connect as 4G+, or it wont run 4G+ as priority due to firmware issue. if using the apps u can force it to 4g+, when forcing call wont works. call only work when is in auto mode. meanwhile u also can monitor, see which band is good. b3, b7 or b3+b7. do a compare.
reset no need reconfigure..only wifi pass, web ui pass. rest is auto.

hmanager apps

signal strength
[attachmentid=10241941]

to know u get a good spot in in door/good coverage or not.
RSRP <100dbm (lower better) , SINR >0dbm higher betteR)

both also will directly effect your speed if it's weak. seing 3, 4 or 5 bar signal u only know roughly signal strength.

[/q

My answers to your response =
< wifi pass on my devices or the HW modem? If it is HW modem, it is given when i purchase it and it is located underneath it. What is the web UI password?>
< Thanks for sharing >
< Thanks for sharing >
<The modem is showing full bar and blue dot at the bottom. This is indicating good coverage. What puzzles me is that, initial use was showing good speed but recently dropped down. Maybe the area is now congested. This is what the Celcom service group replied back>

This post has been edited by KronenZerg: May 9 2019, 08:50 PM

Thank you for your explanation. I will try it out later and lock at the mentioned bandwidth.

I downloaded the app on my android box but i cannot log in, kept saying wrong password .. eventhough i typed admin/ admin.
Any idea which error i made?

Thanks for sharing the information. Celcom did call me up and said my signal is from Pantai hospital antenna, which is why congested. New antenna near Kintacity would be up by end of q3 this year.
Guess I have to wait for it.

I noticed the modem is giving 2 different signal, one is normal and other is 5G.
I tried both signal and both giving same speed, which is still ard 10MB to 15MB.

Is there any different between both?