I also facing the same problem.
Checked address(fake address) is in coverage. Give screenshot somemore.
I argue with them, that cannot be.
I ask to do it myself on their laptop, Poof.. jumpa
But still resist to register as not same with my IC address.
Need tenancy agreement somemore to prove it.

thats weird. which celcom did you go ? my address is not the same as my ic as well. not an issue

That was at Celcom Bluecube (Seremban).

Finally, went to Celcom Bluecube (KLIA2). No question ask. Boleh saja.

This post has been edited by xphr3ak: May 7 2018, 04:43 PM

Yes. They will charge per use after verification. There is no free trial period in which free* to return based on the policy written from the website.

I've got myself the Celcom Huawei B618 on the first day port forwarding was ok but the 2nd day with the same setting BitComet listening port showed it is block. No matter what I try it doesn't work. Anybody know how?

This is crazy. Their system and public website don't agree with each other.

Ok..I found the cause already.

care to share ?

Well I installed a new boot up disk and when I setup my network I don't know some how setup as public network. After I switched to Home network the listening port is working now. Of course I did setup the router virtual server as usual.

If using VPN, there isn't a problem at all. The main concerned is normal user if they didn't change the settings, did they able to access specific websites as per usual? So far no resolution on this matter despite reported to them 2 to 3 weeks back.

Even if with VPN if the listening port is on it can be a lot faster

Update:
Port forwarding doesn't work anymore with Celcom Home Wireless (Huawei B618s-22d router). It was working for a while but the next day it just doesn't work anymore no matter what I try. The same setting works on Streamyx (I still have Streamyx with me) but not Celcom Home Wireless. I wonder can Celcom block port forwarding?
I was running with VPN without listening port on and the speed was 10xx kB/s which is still ok I guess


This post has been edited by Charlize1103: May 12 2018, 03:50 AM

Just subscribed this platinum package...
For me this modem is superb!!!
Almost double the speed for download...
But I need to beg the celcom staff to register my address since it's not covered by their home wireless in the website😂...it took me almost one hour ! Haha but worth it for me...

Now can watching iflix/netflix !!!! Oh yeah..

Demmit I also kenot register...the staff don't want to register...my Address not in their coverage...I go to celcom blue cube sbrg jaya...mai goddddddd.

u go to ttdi.. they can do it..

I'm staying in penang 😂

Bro same here!!! I insist them to register. I just told them my neighborhood also use celcom home wireless, why I kenot pulak...give and take it took me one hour for them to register for me. They call sana they call sini to ask for permission. Hahhaa

I go to seberang jaya celcom blue cube...not in sunway carnival mall but the outside one. Haha.

Ayakkkk...why r their SOP like that... If they let me in...sure sales for them for 24m...i'm a loyal customer

Try to go to All Season. I got mine registered there even though they said my area no coverage but I showed them using my phone check on their website saying got coverage at my area.

+1 The staffs are super helpful. They even tested my router on site to make sure it works before handing it to me. But this was during off-peak hours la.