Lazada Discussion V27 | #WhereIsMyVoucher, PSA: DO NOT POST SV VALUE
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 Mar 27 2018, 11:53 AM
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#1
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Junior Member
275 posts Joined: Aug 2010 
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Have any of you encounter issue with lazada on your purchase? I have issue here where i bought items and the status was stuck "Your package has been packed and is being handed over to a logistics partner" for 2 weeks and after regular follow up only to found out that items claimed to be "LOST"
There is no one that inform or reply (even after i did live chat, called & even email to them) |
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Mar 27 2018, 11:57 AM
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#2
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Junior Member
275 posts Joined: Aug 2010
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QUOTE(callmeaugust @ Mar 27 2018, 11:56 AM) yeah its normal , sometimes this happen. you gotta contact the customer service and complain this. they will follow up , either you get your goods or they cancel the order and proceed with the refund. Did that like 6-7 times already. They simply ignore me on livechat. When spoke to them on the line, the answer i get is item is lost and will proceed with refund, NO proper explanation and also say NO COMPENSATION. Its like WTF?  |
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