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> Lazada Discussion V27 | #WhereIsMyVoucher, PSA: DO NOT POST SV VALUE

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pekkauwer
post Mar 26 2018, 02:03 PM

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hi wanna ask all

if seller fault and ask me to refund at lazada... usually how long lazada will take to ask seller?

already 2 weeks bought hdd, sampai cable ajer....dalam ada surat cinta yang menyatakan barang out of stock...ask for refund at lazada until now no confirmation on refund

evidence dah ambil... so what now?
pekkauwer
post Mar 26 2018, 02:17 PM

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QUOTE(raydriv3 @ Mar 26 2018, 02:07 PM)
did u return the item to lazada?
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havent been ask to return the item yet... it just a small cable and surat cinta....
pekkauwer
post Mar 26 2018, 02:40 PM

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QUOTE(sakuraboo @ Mar 26 2018, 02:38 PM)
If within return period

Live chat mention your issue and initiate refund

If they tell you to return the item, then return the item via the printed return slip on the webpage under the return item tab

Refund will take very long up to 1 month plus sometimes
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i try live chat earlier since its already take 2 weeks
they said they still contacting the seller...

kinda worried x.x
pekkauwer
post Mar 26 2018, 02:53 PM

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QUOTE(sakuraboo @ Mar 26 2018, 02:42 PM)
2 weeks after you received the item or 2 weeks from purchase?

And you live chat with them regarding refund or late delivery?
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2 weeks after i received the cable + surat cinta
i live chat regarding refund but lazada still insist they try contacting the seller

in case... please dont report me to mod , hope this isnt "wanna shame people selling item" here is the seller store

https://www.lazada.com.my/shop/superior-tec....662649fb9jr5Bq
pekkauwer
post Mar 26 2018, 05:31 PM

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QUOTE(sakuraboo @ Mar 26 2018, 05:28 PM)
That's because it's after the return period

You should have live chat immediately when you received the item or at least within the return period
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the thing is i called support the day the item arrive, and lazada ask for evidence... after that no reaction from lazada at all
pekkauwer
post Mar 29 2018, 02:04 PM

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hi any code for

-health supplement product like herbalife?
-hdd docking
-mmc reader

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