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> Lazada Discussion V27 | #WhereIsMyVoucher, PSA: DO NOT POST SV VALUE

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AtMostFear
post Mar 27 2018, 01:56 PM

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QUOTE(Velent @ Mar 27 2018, 12:36 PM)
threaten them will report kpdnkk if keep draggin the refund. Got my refund last time ( item lost at Gdex ) but not until i threaten them with kpdnkk.. whole ordeal last about 2 month..
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Ada effect ka..I gave them reference number for report I submitted to tribunal consumer but they didn't reply my email..either takut or just don't care.

My case is refund pending more than 1 month.
AtMostFear
post Mar 28 2018, 09:55 PM

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QUOTE(Emo_Boy @ Mar 28 2018, 06:15 PM)
now lapsupda belongs to uncle Ma ,  asking for SV macam hutang lapsupda agent berapa juta loh , bery lanC.....

That day asking for order , the fkar agent directly end chat  , terus screenshot send to their asklaz@lazada.com.my & cc their management  innocent.gif
suka suka cancel order , no point shopping kat lapsupda....
consumer only looking for good value item ma .... make payment liao than kena cancel... bodo lapsupda
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Bro please pm management email.

My refund stuck for more than 1 month already. All cs I talked to are useless.
AtMostFear
post Apr 1 2018, 01:03 PM

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QUOTE(TeeKanne @ Apr 1 2018, 11:02 AM)
Just asking, I haven't got my refund sebab barang tak sampai. Dah 15working days. Contacted my bank, also no floating or anything.

How? Anyone got experiences before?
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Call lazada everyday and make a lot of noise.

Mine still pending 1month+. Got 2 SV for this.
AtMostFear
post Apr 2 2018, 01:15 PM

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QUOTE(ylyap @ Apr 2 2018, 11:18 AM)
Just want to share my refund experience with lasapda to you guys.

-Status shows refund completed on 6 Mar.
-Call 1 week after to ask again, they said need 15 days to process.
-Call on 21 Mar, they emphasise 15 BUSINESS DAYS, have to exclude weekend.
-fine, so I wait till 27 Mar, and guess what? they said system migrate error, didnt process your refund.  doh.gif
-So i give them my saving account for online banking which is only take 3 days, compare to the previous cc reverse charge which take 15 days.
-Today is 2 Apr, still haven't received my refund.
-Way to go lapsapda, this is how you xxxx your customer.
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Same here, refund still pending 1month+.


Similar excuse given. But for my case order status at Lazada account is still blank, not refunded/canceled/etc. They only mention it's canceled through email.

AtMostFear
post Apr 2 2018, 02:07 PM

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QUOTE(3822 @ Apr 2 2018, 11:34 AM)
bro, try register a paypal account. I receive my refund in my paypal account within 24 hours after receive email from laspada regarding 0.98 issues. if using paypal, you just open a dispute at paypal, let them settle for you.
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Thanks for the tip. Just FYI for 0.98 glitch I received my refund to credit card in less than 24 hours too. So it depends..

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